Cedric Smith
Creedmoor, NC ***** 919-***-**** ************@*****.***
Qualifications for Executive-Level Business/ Sr. Account Manager
Dynamic Executive Dedicated to Driving Excellence in Multi-Site Business Operations & Bottom-Line Performance
Highly accomplished Account Executive who excels at analyzing lucrative business needs, identifying multimillion dollar sales growth opportunities, defining methods for capturing new customers, and attaining leverage in competitive markets. Influential Change Agent who exhibits keen market knowledge and up-to-date trends awareness while creating profitable brand-building solutions with a responsive management style.
Innovative Strategist who gains buy-in among multidisciplinary teams to drive the sale of world-class products while delivering first-rate customer experiences and yielding high-performance results. Engaging Communicator who aligns with a company’s mission, vision, and values to lead peers by example and with ethics and integrity
Career Highlights Include:
Developing new projects that made a huge impact on prospect engagement.
Optimizing performance and profits by developing new business practices within Salesforce and NetSuite.
successfully exceeded quota by 140% each month since starting with Intuit.
Driving key support to business processes and organizational strategic planning efforts.
PROFESSIONAL SYNOPSIS
Business Growth / Relationship Management
Developed marketing plans for each account to ensure successful growth
Trusted advisor with clients through in person, custom presentations on new products and business initiatives
Operated as the lead point of contact for any and all matters pertaining to the customer base
Forecasted and tracked key account metrics on a weekly, quarterly, and annual basis
Identified growth opportunities and collaborated with executive staff to exploit market opportunities
Supported the efforts of the Events Team to develop tradeshow presentations for the apparel division
High-Volume Sales / Business Development
Maximized bottom-line performance by driving highly lucrative SaaS and / or product
Sales and new business development initiatives while providing exceptional customer service.
consistently drove high-value sales results by closely collaborating with team members to
Facilitate objectives and ensure optimal customer satisfaction to succeed in competitive markets.
proactively analyzed site-specific critical business requirements, including identifying
Deficiencies and / or strong points, as well as developing innovation solutions to boost core sales.
Team Training / Development
Trained, coached, mentored, and managed a top-performing team of associates, including
Providing integral information on sales, new business development, and operational policies / processes.
Conceptualized, developed, and implemented continued professional training programs on
Techniques and quality-centric products while maintaining high morale and staff satisfaction.
optimized the use of labor resources to achieve goals by planning and prioritizing daily
Scheduling and workflow with an ongoing emphasis on delivering stellar service.
PROFESSIONAL EXPERIENCE
Account Executive Intuit, INC., Raleigh, NC 2024 – Present
Senior Account Executive Prometheus Group, INC. 2021 – 2024
Account Executive Grand Canyon University, INC., Fort Myers, FL, 2019 – 2021
Commercial Account Manager, Everest Innovative INC., Saint Thomas, VI 2015 – 2019
EDUCATION BS in Business Management & Marketing UNIVERSITY OF NORTH CAROLINA @ PEMBROKE