Home Health Aide
Resume:
Sandra Triplett
Superior Service with Medical and IDD/MR Experience
North Wilkesboro, NC 28659
************@*****.***
Professional Summary
Resourceful and detail-oriented Home Health Aide with 15+ years of experience providing compassionate care to elderly, MR, and IDD clients. Proficient in personal care, medication management, and household management. Skilled in customer service, sales, and administrative tasks. Possesses certifications in Pharmacy Technician, Medical Coding, Nursing Assistance and CPR/First Aid. Strong computer skills and experience with EMR systems. Committed to ongoing education and expanding knowledge in medical coding and billing.
Authorized to work in the US for any employer
Work Experience
Home Health Aide
BAYADA Home Health Care-Wilkes County, NC
December 2018 to Present
As a home health aide, I provide assistance to clients in their homes with daily living activities such as bathing, dressing, eating, toileting, and housekeeping, while also monitoring basic health needs. The majority of my clients are elderly and do not have the ability to maintain their homes, nor any help available. Some of my duties include personal care, medication reminders, meal preparation, transportation assistance, and providing emotional support. I schedule doctors appointments and maintain medical records. It is not in my job description to perform electrical work, plumbing, HVAC repair, regular lawn maintenance (mowing, weedeating, mulching) or landlord duties, but I do those things because they have to be done.
Merchandising Representative
Lawrence Merchandising-North Wilkesboro, NC
June 2015 to October 2018
As a representative for Lawrence Merchandising, My duties were to:
•Determine call schedule by reviewing priorities with supervisor; discussing special instructions, product promotions, new products, and price changes.
•Maintain customer relationships by visiting with store managers, department managers, and employees; answering their questions; responding to special requests; describing product features.
•Maintain store shelves by observing displays of company products; removing damaged or freshness- dated products; tidying store shelves; providing optimum display of products.
•Maintain inventory by restocking shelves with product from inventory; observing inventory levels; prompting store management to reorder when levels appear low; arranging for return and credit for damaged products.
•Complete call report by observing display and pricing of competitors' products.
•Help field sales representatives with special promotions by setting-up displays at aisle ends; checking daily on special promotions; observing customer reaction to special promotions; forwarding observations to management; removing promotions at end of special promotion period.
•Provide information by reporting growth, expansion, or closing of supermarkets in assigned territory.
•Maintain quality results by following and enforcing standards.
•Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
•Enhance merchandising and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Direct Support Staff
ResCare-Wilkesboro, NC
December 2015 to September 2018
As Direct Support Staff, my duties included:
•Performing personal care tasks, including assistance with basic personal hygiene and grooming, feeding, and ambulation, medical monitoring, and health care related tasks. •Fostering positive relationships between individuals served and their housemates
•Ensuring client safety and maintaining a safe environment
•Assisting with toileting, including bedpans, urinals, and commode chairs
•Reminding/assisting client with self-administration of medications (with proper training)
•Encouraging self-help activities
Reporting changes in client's condition or family situation to the office
•Documenting services provided
•Performing home management functions such as light housekeeping, laundry, bed making, and cleaning
•Planning meals, shopping for groceries, preparing and serving food/meals, feeding and clean-up
•Accompanying client to scheduled appointments
•Transporting clients or running errands
Administrative Assistant
Jones Clearing and Chipping-North Wilkesboro, NC
January 1999 to January 2010
I have been the primary administrative assistant for our family business Jones Clearing and Chipping, for at least 10 years. I am their record keeper, accountant, tax preparer, job recruiter, and secretary. I manage all payroll and any certifications that they need for a job. I manage their online activities such as creating help wanting ads, procuring jobs and mechanical equipment, booking hotel rooms and ensuring that employees and vendors are paid and up to date on all paperwork. Certified Pharmacy Technician
Brame Huie Pharmacy-North Wilkesboro, NC
August 2006 to November 2009
Title: Certified Pharmacy Technician/Sales/Billing At Brame Huie Pharmacy, I greeted every customer with a smile and positive attitude. I received and processed prescriptions, entered the data into the computer, and made and received phone calls to patients, doctors, and insurance companies. I resolved billing issues and insurance rejections, and I have extensive knowledge of Durable Medical Equipment. I placed and received orders for supplies and medications and ensured they were exact. I counted medications, stocked shelves, and assisted my pharmacist and patients. I would deliver prescriptions to treatment facilities and run any errands. I maintained our robotic counting machine and did regular cleaning of the pharmacy. I operated the cash registers and at the end of the day, printed required POS reports and verified that the registers were counted down with all numbers being correct. I would secure all paper money transactions in the safe at night and ensured that all windows, gates, doors, and security system were locked and armed. Certified Pharmacy Technician
Walgreens Pharmacy-North Wilkesboro, NC
March 2006 to August 2006
Title: Certified Pharmacy Technician/Sales/Billing At Walgreens Pharmacy, I greeted customers, received and processed prescriptions, and entered the prescription/patient data into the computer system. I make and received phone calls from patients and doctors, and often went to great lengths to contact insurance companies to resolve rejected claims. I counted medications, stocked shelves, and received inventory. I would clean, troubleshoot, refill, and keep stringent records for our automatic Baker Cell pill counters. I spent a lot of time running the cash register as well as 2 drive thru windows at once.
Education
Certified in Nursing assistant
Wilkes Community College - Wilkesboro, NC
2009 to 2010
Certified in Pharmacy Technician
Wilkes Community College - Wilkesboro, NC
2004 to 2005
GED
Wilkes Community College - Wilkesboro, NC
Skills
• Human resources
• ICD-10
• Accounting
• Customer Service (10+ years)
• Leadership
• Caregiving
• Sales (10+ years)
• Laundry
• Meal Preparation
• Vital Signs
• Cashiering (10+ years)
• Medical billing
• Strong for my size, Trained yearly on proper use of PPE, Incredible attention to detail, Experience with basic power tools, Expert computer skills, Superior customer service skills, 45 WPM typing speed, Excellent multi-tasker, Patience, Sunny Disposition (10+ years)
• Medical coding (Less than 1 year)
• Data collection
• Microsoft Office
• Medication Administration
• Computer Networking
• Hipaa (10+ years)
• Planogram
• Blood borne Pathogen Training (3 years)
• Medical Scheduling (10+ years)
• Payroll (10+ years)
• Social Work
• Administrative experience
• EMR Systems
• Hospice Care
• Medical Coding
• Record Keeping (10+ years)
• Medical Terminology
• Medical office experience
• Laboratory Experience
• First Aid (10+ years)
• Inventory control (10+ years)
• CPR (8 years)
• Medical Records
• Tax preparation (10+ years)
• Quality Assurance
• Pharmacy Technician Experience
• Developmental Disabilities Experience
• Home Care
• Case Management
• You’re Safe, I’m Safe (safety training) (3 years)
• Ethernet
• Insurance Verification
• Advocate for IDD/MR Consumers (3 years)
• Technical Support
• Stocking (10+ years)
• Dementia Care
• Anatomy Knowledge
• Nursing
• OSHA regulations and Laws (10+ years)
• Patient care (10+ years)
Awards
Phi Theta Kappa
Dean's List
2005
National Dean's List for 2005-2006 at Wilkes Community College Certifications and Licenses
CPR/First Aid
Present
Medical Coding
Present
I just completed the Medical Coding and Billing course and passed. I’m continuing my education to get further certifications.
Medication Administration
Present
Bloodborne Pathogens
Present
Consumer Rights
December 2015 to Present
Driver's License
2001 to Present
Perfect driving record
You’re Safe, I’m Safe
December 2015 to 2018
HIPAA
2005 to 2018
Home Health Aide
Pharmacy Technician License
Certified Nursing Assistant (CNA)
Additional Information
I was a member of Phi Theta Kappa and have been on the Dean's List at Wilkes Community college with a GPA of 3.75. I have taken courses in Computer Programming and Accounting at WCC, and gained a tremendous amount of knowledge about them. I am always open to new fields and willing to procure licenses/certifications. I am an avid hiker, kayaker, and love doing anything outdoors.
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