Registered Nurse with administrative and management experience.

Juanita C. Wells

Cordele, GA *****

229-***-**** *******@*********.***

Personal Summary

Tenured, dedicated, and motivated registered nurse with a strong background in the areas of Administration, Case Management, Emergency Medicine, and Critical Care. Possesses over 30+ years of successful experience communicating effectively with nurses, physicians, and other medical professionals while providing quality care for diverse patient populations. Consistently recognized for outstanding contributions towards overall healthcare objectives and commended for organization, financial responsibility, efficiency, priority management, and leadership skills. Computer savvy and familiar with many modern systems and software applications including IGEA, CPSI, Meditech, Cerner, EPIC, ERMA, Medhost, McKesson, MIDAS, Homecare Homebase, J.A. Thomas CDI Program, Huron CDI, and MS Office Suite (Excel, Word, PowerPoint).

Skills

• Executive Team Member

• Administrator On Call

• Home Healthcare Administrator

• Nursing Administration

• Clinical Management

• Healthcare Services

• Case Management

• Strategic Operations

• Clinical-Documentation Improvement

• Staffing and scheduling

• Healthcare Improvement Processes

• QAPI

• Fiscal Budgeting

• Cost Control

• Capital Planning

• Electronic Health Record Implementation

• Training & Team Building

• Staff Development and Retention

• Adult Behavioral Health

• Critical Care

• Acute Care

• Critical Access

• Public Speaking

• DNV and Joint Commission experienced

• Emergency Services

• Physician/Provider Relations

• Employee Retention

• Utilization Review

• Risk Management

• Healthcare Education

• Correctional Medicine

• Supervision

• Cultural sensitivity

• Public speaking

Experience

_ 01/2023 - Current

Atrium Healthcare – Navicent Medical Center

Central Telemetry Unit RN Supervisor

• Shift Supervisor of Central Telemetry Unit (CTU)

• CTU monitors the cardiac telemetry monitors for the main facility, Children's Hospital, 2 other hospital facilities

• Also, monitors End Tidal CO2's and other continuous vital signs, including pulse oximetry

• Supervisor position oversees Monitor Techs, 12-Lead EKG techs throughout the main and Children's Hospital

• Event and Holter monitor processing

01/2022 - 01/2023

Wilcox State Prison / Wellpath Healthcare

Medical Unit Charge Nurse

• Company Overview: Wilcox State Prison is a medium security prison under Georgia Department of Corrections that houses 1856 male adult inmates

• Charge nurse in the Medical Unit under the Health Services Administrator in the Medical Unit of Wilcox State Prison.

• The medical unit at State Prisons is responsible for all aspects of inmates' health and wellness.

• The charge nurse leads the nursing care given in the Emergency Room, Sick-call clinic, Chronic Care Clinic, Medication Management and Administration, Diabetes Management, Laboratory, and Rapid Response Team.

• Wilcox State Prison is a medium security prison under Georgia Department of Corrections that houses 1856 male adult inmates

01/2019 - 01/2022

Flint River Hospital / Riverside Treatment Center

Chief Nursing Officer

• Company Overview: A 60 bed, privately owned, acute care hospital that houses a 30-bed inpatient Adult Behavioral Health Unit with a 10-bed medical detox unit and a 20 bed general Medical / Surgical unit. Operates outpatient services for the community.

• Shared Administrative duties with Chief Executive Officer over entire operations of facility and designated Rural Health Clinic.

• Coordinated telehealth psychiatric services and medical hospitalist program

• Certified 'Handle with Care' de-escalation program instructor

• Member of hospital executive board and medical executive committee

• Led DNV accreditation surveys with progressive improvement each year.

01/2016 - 01/2019

Taylor Health Care Group / Taylor Regional Hospital Hawkinsville, GA

SVP Clinical Services / Chief Nursing Officer / Home Health Care Administrator

• Company Overview: Includes Taylor Hospital, Bleckley Memorial Hospital (Critical Access Hospital with Swing Bed Program), 25 Provider clinics over 6 counties, 2 Urgent Cares, DME, HHC, Wound and Cardiac Rehab, Wellness Center, OP Rehab, 102 bed LTC/SNF, Assisted Living; EMS

• CNO: Responsible for all patient care areas Healthcare Organization:

• Areas include Emergency Department (Level 3 Trauma designated); Critical Care Unit with hemodialysis; Surgical Services; Medical and Surgical Unit; General Pediatrics; Respiratory Therapy; Mother / Baby; Outpatient Treatment; Outpatient Sleep Studies; Employee Health, Infection Control, Case Management.

• Executive Administrative Team Member Taylor Hospital; Executive Team of Taylor Health Group

• SVP: Administrative responsibilities for Cardiac Rehabilitation; OP Wound Care Clinic; Home Health Care Agency, Regional Infection Control; Clinical Education; Emergency Preparedness

• Reports to CEO and Governing Board

01/2013 - 01/2016

Phoebe Putney Memorial Hospital Albany, GA

Director Care Management Department / Director Transfer Center

• Company Overview: Flagship hospital for a tertiary health system

• Efficiently directed daily case management, transfer center, and bed control operations in the 733-bed flagship hospital for a tertiary health system

• Reported directly to Chief Medical Officer

• Designed Command Center that is currently being used

• Directly managed multiple access groups consisting of central intake and assessment, transfer center, and procedural and emergency care

• Supervised and directed over 90 RN's, Social Workers (LCSW and MSW) and healthcare professionals while also providing oversight to the Clinical Documentation Improvement Team

• Assumed responsibility for all staffing, scheduling, strategic planning, and budget preparation throughout the Department Service Line

• Directed discharge planning, palliative care, transition of care, utilization management, and DNV (accreditation) survey preparation

• Participated in multiple task-forces and committees, Nursing Leadership Council, EC Stakeholders Committee, Green Belt/LEAN, and SG2 Post-Acute Assessment

• Co-chaired with the Chief Utilization Officer the Utilization Review Committee

• Oversaw the implementation of a new EHR (Meditech 6.5) and Huron CDI program with an annual impact of over $3M

• Worked collaboratively with interdisciplinary team members and introduced effective strategies to promote the decrease of LOS and readmission rates and ensure overall patient satisfaction

• Flagship hospital for a tertiary health system

01/2006 - 01/2012

CareSouth Home Professionals Cordele, GA

Home Healthcare Specialist

• Company Overview: Locally owned, but nationally managed hospital-based home healthcare agency covering 7 counties

• Led Intake and Marketing for Company; Coordinated Governing Board

• Demonstrated growth with aggressive marketing strategy resulting in increased census

• Member of governing board of agency

• Frequent public speaking engagements

01/1998 - 01/2006

Sumter Regional Hospital Americus, GA

ICU Director/Cardiac Cath Lab; Case Manager/ Mgr

• Responsible for a 12-bed critical care unit, a 5-bed step-down unit, and management of hospital-wide telemetry monitoring systems, opened and directed Diagnostic Cardiac Cath Lab

• Hired, trained, and directed a team of 49 full-and part-time staff while maintaining retention rates

• Developed annual strategies, scheduling, budgeting and led intra-departmental process improvement teams

• Revised and updated policies and procedures to ensure consistent compliance with JCAHO standards and other regulations

• Appointed to and a member of GHA Safety Committee to Study 'Codes in the GHA medical facilities' to improve outcomes

• Achieved the ranking of #1 Intensive Care by SatisQuest Surveys for customer service in a GHA/VHA organization for multiple quarters

• Initial Position as a Case Manager covering utilization review, appeals and denials, discharge planning, Chaired Utilization Review Committee.

• Accepted Interim Manager position x 6 months.

• Transferred to Director Position

01/1989 - 01/1995

Dooly Medical Center Vienna, GA

Department Director/Supervisor/AOC – Emergency/Case Management

• Initially functioned as EC charge nurse, promoted to department director; promoted to multidisciplinary department director

• Developed the programs of Utilization Review, Risk Management, Infection Control (over EVS), Employee Health and Education

• Developed Blood Borne Pathogen policies and procedures

• Facility HIV Test Counselor

• Successful TJC surveys

• Directed subcontracted program of Occupational Health for major employers of area

• Supervision of 50 FTE's

Education & Affiliations

_ Expected in 08/2025

Western Governors University Salt Lake City, UT

Master of Science: Healthcare Leadership / Administration

01/1990

Technical Certificate: Emergency Medical Services (EMTA)

01/1987

Associates Degree: Nursing

01/1983

Bachelor of Science: Sociology

Affiliations (Past and Present)

• Member, ACMA & ACDIS

• Member of Georgia Trauma Administrative Subcommittee of GHA

• Member of Advisory Board for Nursing Department of Central Georgia Technical College, Warner Robins, GA (Main Campus) – ADN, LPN, CNA tracks

• Member of Advisory Board for South Georgia Technical College (LPN Program)

• Rotary / Kiwanis Club

• Volunteer Certified Coach of Shooting Sports (NRA / Georgia 4-H / Georgia Olympics)

• Volunteer for Relay for Life Events

• Canine Rescue Organization

• Guest Lecturer on Georgia Advanced Directives, Active Shooter Preparedness, Multitude of other topics

• Freewill Baptist Mission Trips to Haiti and Puerto Rico

Certifications

• Instructor: Handle with Care – Behavioral Health De-escalation Program

• Instructor Certified, InterQual/McKesson

• Certified HIV Testing Counselor (CDC)

• BLS, ACLS & PALS Certified (AHA)

• ACMA PICC Line Insertion Certified

• IAPB Certified Nurse

• Trauma Nursing Core Course (TNCC)

• Previous AHA BLS, ACLS, PALS Instructor and Affiliate Instructor for Trainers

• EMTA (expired)

References

References available upon request.

Contact this candidate