Medical Assistant Patient Care

APRIL MCLEAN, CMA

**** ****** *****, ********, ** 35210 · 205-***-****

***************@*****.***

EXPERIENCE

JANUARY 2023 – PRESENT

CERTIFIED MEDICAL ASSISTANT, SEALE HARRIS CLINIC

Administrative duties:

Phone management: Answered calls, handled messages, and maintained phone systems

Appointment scheduling & communication: Scheduled appointments, confirmed them, and addressed patient inquiries

Patient data management: Documented medical history, insurance, and other information; created and maintained patient files

Office coordination: Managed daily operations, greeted patients, and checked them in and out

Patient support: Provided administrative assistance and ensured smooth patient experience Clinical duties:

Vital signs & documentation: Recorded vital signs, documented physician notes, and tracked changes in patients' health

Sample collection & analysis: Collected tissue and fluid samples and handled laboratory submissions

Exam preparation & assistance: Prepared exam rooms, assisted practitioners with patient care, and ensured efficient procedures

Physician support: Assisted physicians during checkups, procedures, and physical examinations

Patient monitoring: Monitored patient symptoms, documented findings, and facilitated communication with physicians

Compassionate care: Provided attentive, supportive care to patients throughout their visits MARCH 2020 – JANUARY 2023

MEDICAL ASSISTANT, BALLARD PAIN & WELLNESS, LLC

Administrative duties

Managing office telephone systems, including answering calls and returning messages

Scheduling patient appointments and maintaining communication to confirm future appointments.

Documenting patients' medical information, including medical history and health insurance information.

Performing data entry tasks to document patient records within facility databases and maintaining patient files.

Coordinating daily office activities, greeting patients, and checking patients in and out for their appointments

2

Clinical duties

Recording patients' vital signs, documenting physicians' notes and changes in medical conditions

Taking tissue and fluid samples and sending them in for laboratory analysis

Prepping exam rooms for clinical procedures and assisting practitioners with patient care

Assisting physicians during routine checkups, outpatient procedures and other physical exams

Monitoring and documenting patient symptoms for physicians' review during clinical exams

Providing compassionate patient support and care, attention, and assistance during office visits

Preparing and administering medications under the direction of supervising physicians DECEMBER 2008 – MARCH 2020

OWNER/OPERATOR, WALK AWAY CLEAN, LLC

Acquired clients through advertising and word-of-mouth.

Serviced clients with cleaning services that they required on a rotation basis.

Responsible for managing all financials (QuickBooks) and maintaining the overall everyday aspects of the business.

APRIL 2008 – DECEMBER 2008

CERTIFIED NURSING ASSISTANT, COLUMBIANA HEALTH & REHABILITATION

Maintain the daily well-being of 8-9 residents.

Showering and bathing residents as well as other necessary hygienic tasks.

Changed beds, fed residents, helped them in and out of bed, and taking and documenting vital signs of assigned residents.

WORK HISTORY PRIOR TO APRIL 2008 CAN BE OBTAINED UPON REQUEST EDUCATION

MAY 2001

ASSOCIATE DEGREE IN APPLIED ARTS, SOUTHERN INSTITUTE OF INTERIOR DESIGN Major: Interior Design – GPA 3.0

MAY 2018

ASSOCIATE DEGREE IN APPLIED SCIENCES, JEFFERSON STATE COMMUNITY COLLEGE Major: Medical Support Specialist – GPA 3.5

Also received Advanced Certificate in Medical Office Assistant MAY 2022

BACHELOR’S DEGREE IN SCIENCE, SOUTHERN NEW HAMPSHIRE UNIVERSITY Major: Healthcare Administration – GPA 3.5

NOVEMBER 2023

CERTIFIED MEDICAL ASSISTANT, NATIONAL HEALTHCARE ASSOCIATION

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