Customer Service Exceptional

AYSA KHODADADI

Coquitlam V*B *E* 778-***-**** ***************@*****.***

Summary

A skilled Cashier with strong mathematical abilities and exceptional customer service and multitasking skills. With extensive experience handling financial transactions, this individual is committed to exceeding customer expectations and fostering loyalty. They are honest, detail-oriented, and excel in managing money, merchandising, and assisting customers. With excellent communication and time management skills, they consistently ensure accuracy in drawer reconciliation and are dedicated to providing a positive and memorable experience for every customer.

Skills

Customer Service

Product Merchandising

Teamwork

Time management

Attention to details

Multitasking

Communication

Building connection

cash handling

Microsoft Word

Sales abilities

Experience

Customer Service Cashier 08/2023 to 12/2024

Mcdonald Delta, BC

Greeted customers and provided friendly customer service.

Operated cash registers to process payments for goods and services.

Greeting all guests in timely manner.

Processing payment accordingly

Taking food orders in an effective and accurate away.

communicating effectively with peers and management.

Acting as lead when there are customer complaints or issues.

Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.

Processed customer payments quickly and returned exact change and receipts.

Prepared hot and cold beverages according to customer specifications.

Stocked supplies such as cups, lids, creamers, sugars, stirrers, syrups, napkins, and other related items.

Maintained a clean work area by wiping down counters and washing dishes as needed.

Greeted customers with a friendly smile and took orders accurately.

Cleaned and maintained all coffee-making equipment, such as grinders, espresso machines, cappuccino makers, and other related items.

Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.

Received payment by cash, check, credit cards, vouchers or automatic debits.

Customer Service 01/2022 to 08/2023

Walmart Port Coquitlam, BC

Greets all customers in a polite manner

processes all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS program

Assist customers with bagging and loading merchandise.

Promotes company sponsor program,i.e,credit card service, products protection and charity initiatives

Ensure safe work practices are followed including proper lifting and keeping a clean work area

Maintains register security and integrity through diligent cash handling, adherence to relevant company policies and awareness of surroundings.

Refers appropriate service and transactional items to customer service manger as required.

Provided customers with product information and resolved their issues in a timely manner.

Assisted customers with price checks, lifting heavy items and addressing other inquiries.

Wearhouse Assistance 01/2020 to 01/2022

Canteen Port Coquitlam, BC

Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Prioritized and organized tasks to efficiently accomplish service goals.

Assist in picking order,shipping and receiving,load and unload trucks.

Delivered products to customer locations on time.

Education and Training

Some College (No Degree): Paralegal Studies Expected in 03/2026

Sprott Shaw College Surrey, BC

High School Diploma 07/2023

Gleneagle Secondary School Coquitlam, BC

Certifications

SERVING IN RIGHT

BILINGUAL IS FARSI AND ENGLISH

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