Business Development Revenue Growth

TODD MONROE

Boston, MA (Wilmot, NH) +1-512-***-**** *********@*****.***

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PROFESSIONAL SUMMARY

Results-driven sales professional with extensive experience in IT services, SaaS, Enterprise Software, and Hardware solutions. Proven track record of driving revenue growth, building client relationships, and delivering consultative solutions for enterprise and mid-market customers. Adept at leveraging data-driven insights, articulating complex value propositions, and collaborating cross- functionally to exceed targets. Experience in Hardware & Software Asset Management, and Systems Management solutions. PROFESSIONAL EXPERIENCE

Viviota Inc. 2024 – Present

Business Development Consultant

• Leading sales and business development for advanced data analytics, AI and IoT solutions, expanding new client acquisition.

• Built partner relationships with enterprise customers in manufacturing, automotive, and aerospace sectors, promoting data-driven & AI technologies.

GreenTea Technology Inc. 2023 – 2024

Business Development Executive

• Developed and executed strategic sales plans, driving 35% revenue growth in the SLED market for HPE solutions.

• Drove consultative sales strategies for HPE GreenLake, helping customers optimize technology investments and improve operational efficiency.

• Led sales partnering with ISV’s and technology providers such as Microsoft (Azure), SecureWorks, Cohesity, Wasabi, CrowdStrike, Cloudflare, NinjaOne, AT&T, and others to deliver tailored hybrid cloud and infrastructure solutions. Hypori Inc. 2020 – 2023

Sales Operations Director

• Led sales operations driving revenue growth for a cybersecurity-focused SaaS application based on Microsoft Azure, Virtual Desktop Infrastructure (VDI), and Zero Trust Security for Remote Work.

• Managed end-to-end deal desk operations, ensuring pricing compliance, contract efficiency, and margin optimization.

• Played a key role in closing strategic deals by providing financial analysis, pricing strategies, and contract support to accelerate sales cycles.

Dell Technologies 2015 – 2020

Director, Endpoint Management Solutions

• Led customer success for Dell’s Unified Workspace program, driving Mobile Device Management (MDM) (e.g., Intune, VMware Workspace ONE) adoption, retention, and revenue expansion partnering with VMware, Microsoft, and Azure.

• Identified and executed upsell and cross-sell opportunities by leveraging customer data insights, increasing product penetration and contract renewals driving increased revenues and margins.

• Drove revenue growth by expanding VMware licensing solutions, cross-selling cloud (Azure), AI, Endpoint security, and digital workplace services.

Director, Managed Service Sales

• Led IT Managed Services sales and account management for AT&T and Cricket Wireless accounts, managing over 10,000 retail locations with annual services revenue targets of $23M+.

• Led sales strategy and execution for Managed Services and Network Operations Center (NOC/SOC) Services, driving

$5M+ in revenues across mid-market and enterprise customers.

• Increased revenues by 11% year-over-year by expanding Dell’s managed services footprint and identifying high-value upsell and cross-sell opportunities.

Sr. Manager, Marketing & Product Management

• Achieved revenue and margin attainment for Dell’s Commercial Services portfolio ($1.3B) globally, consistently surpassing KPIs.

• Engaged customers to uncover needs, driving upsell and cross-sell programs to driving 20% increase. TODD MONROE

Boston, MA (Wilmot, NH) +1-512-***-**** *********@*****.*** 2

Cooper Consulting Company 2013 – 2015

Vice President, Business Development

• Expanded company presence in the SLED market, winning key transformational sales contracts for state modernization projects delivering $2M+ in ARR in the first year.

• Collaborated with leading ISVs, GSIs, and hardware providers on strategic sales engagements.

• Served as a board member for the Texas Association of State Systems for Computing and Communications

(TASSCC).

Dell Inc. 2000 – 2013

Director, Global Sales Operations

• Led WW planning and sales strategy for Dell’s Enterprise Storage business with ~$2B in annual revenues.

• Responsible for WW go-to-market plans, market analytics, pipeline metrics, growth targets, sales coverage, quota setting and OPEX investments.

• Implemented WW KPI’s and standard reporting that improved visibility and communication for key business issues.

• Managed onboarding of 200+ sales specialists, CRM systems, KPIs, and M&A programs, acting as Chief of Staff to the SVP.

Director, SaaS Sales

• Managed a portfolio of SaaS and PC lifecycle management, primarily focusing on remote management of Endpoint Devices, and Software Deployment & Automation, and

• Directed all aspects of sales (inside, outside, presales, & post sales implementation) for $30m North American sales team comprised of 45 people.

• Implemented new sales models and sales processes that improved customer satisfaction, increased pipeline of new incremental opportunities and improved win rate of opportunities. Director, Dell Technology Consulting

• Developed the strategy and business case to establish Dell’s first Professional Services organization. Obtained funding from Dell’s OOC to build an initial team of 23 FTE.

• Implemented fixed-fee services attached to Server & Storage products that drove revenues to $60M annual run rate in eight quarters.

• Successfully positioned Dell as a Leader in Gartner’s Magic Quadrants for Storage Services. Director, Financial Services Sales

• Exceeded aggressive growth targets, contributing to Dell Financial Services reaching $1B in lease originations and Gartner recognition for Asset Management Services.

*Additional relevant professional experience available on request. SKILLS

• Enterprise Software Sales, Contract Negotiation & Renewals, Cloud & Digital Transformation Sale, B2B Sales & Account Management, Consultative & Solution-Based Selling, Mid-Market & Enterprise Sales Strategies, Revenue Growth & Pipeline Development, Technology Solutions & SaaS Sales, C-Level Engagement & Negotiation, Business & Financial Acumen, ServiceNow Expertise, IT Consulting

EDUCATION

• Connecticut School of Electronics, New Haven, CT - Associate of Science

• Bachelor’s degree equivalent practical experience in Business Administration

• 20+ years’ practical experience in Business Development, Business Administration, and Marketing. CERTIFICATIONS

• Certified Professional Sales Person (CPSP), Certified Technical Solutions Specialist (CTSS), Six Sigma Black Belt, Project Management Professional (PMP), ITIL Certifications, Agile Certified Product Manager and Product Owner, Pragmatic Marketing Certification, ServiceNow Implementation Professional

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