Supply Chain Business Development

BRAD FEUERBACHER

Plano, Texas ***** 214-***-****

******************@*****.*** www.linkedin.com/in/brad-feuerbacher SUMMARY

A dedicated safety and results-driven global logistics executive with extensive experience in P&L management, process improvement, pricing, contract negotiation, and team building. Expertise overseeing multi-site operations, supply chain management, logistics, inventory control, and process optimization, with a proven track record of double-digit margin growth and meeting profitability targets. Skilled in client relationship management and implementing advanced technologies such as WMS, LMS, and automation systems. Known for leading high-performing teams, fostering employee engagement, and ensuring operational efficiency across diverse, high-volume facilities. Lean Process Leader / 5S Practitioner Team Building / Management Coaching / Mentoring EXPERIENCE

FEDEX Plano, Texas

Managing Director, Supply Chain Operations 2020–2025 Managed three facilities across U.S., from 300,000 square feet up to 1.2 million square feet, overseeing upwards of 3,000 employees in B2C, B2B, and return operations, including E-commerce fulfillment, direct-to-store shipments, return refurbishment, and liquidation. Engaged with 12 key customers, including top 100 retail, e-commerce, and consumer product companies, ensuring all contracted KPIs and budgetary goals were met. Owned annual revenue exceeding

$160M, delivering double-digit margin growth and consistently meeting profitability targets. Led facility safety programs that exceeded corporate safety and risk management objectives, ensuring a safe working environment for employees and customers.

● Process Improvement: Coordinated Lean initiatives that generated over $15M in annual savings. Successfully implemented 5S standards across all facilities to drive operational efficiency.

● Stakeholder Communication: Maintained regular communication with clients through weekly, monthly, quarterly, and annual performance reviews to ensure alignment with service expectations and KPIs.

● Talent Management: Collaborated with HR teams to exceed goals in wage surveys, turnover rates, and management development, contributing to strong employee retention and engagement.

● Business Development Support: Assisted in preparing and submitting RFPs / RFIs to support business development teams, ensuring timely and accurate responses.

● Technology Implementation: Led implementation of advanced technologies such as Labor Management Systems (LMS), put and pack walls, pick-to-cart, conveyor systems, and RFI wrist and gun picking.

● IT and WMS Integration: Worked closely with on-site, corporate IT, and implementation teams to manage Tier 1 Warehouse Management System (WMS) solutions (e.g., Manhattan, Red Prairie, D-Log, R-Log, SAP) to optimize facility operations.

● Inventory Management: Ensured contract compliance with inventory management KPIs, maintaining 98%–99.9% accuracy rates.

● Contract Negotiations: Collaborated with legal teams and customers on contractual extensions, including pricing agreements and KPI terms, ensuring successful renewals and strategic partnerships. FEDEX Plano, Texas

Senior Manager, Implementations 2018–2020

Carried out instrumental role in launching a new division focused on new and existing business and WMS transitions for B2C, B2B, and returns customers. Managed team of 20+ employees and seven direct reports. Worked with customers, project managers, HR, and IT professionals to ensure smooth startup or transition. Developed and implemented inventory management tools and SOPs during startups and transitions to optimize efficiency and accuracy. Ensured timelines, training, safety measures, and local, state, and OSHA regulations complied. Brad Feuerbacher, Page 2

● Budget and Financial Oversight: Managed project budgets, worked with customers and FedEx to ensure financial alignment, and executed change orders to maintain cost control and project timelines during startup and transition.

● 5S and Operational Excellence: Implemented and maintained standard 5S programs, SOPs, and working instructions to enhance productivity while maintaining a safe work environment.

● Customer Communications: Maintained daily, weekly, and monthly communication with customers, provided progress updates, addressed challenges, and developed risk mitigation plans.

● Talent Acquisition and Retention: Partnered with HR to design and execute hiring, training, and employee retention strategies, working with multiple temporary agencies.

● Safety Program Development: Contributed to creating safety programs during the global pandemic, impacting teams across various shifts, ensuring safe working conditions and regulatory compliance in high-volume, 24 / 7 facilities.

FEDEX / GENCO Plano, Texas

Customer Service Vice President 2009–2018

Managed 9-12 facilities across the U.S. and Canada, serving a diverse portfolio of customers, including top-tier retailers, e-commerce fulfillment, returns processing, direct-to-store / DC operations, returned refurbishment, liquidation, and value-added services (VAS) projects. Provided ongoing value and safety measures for employees and customers while being increasingly profitable. Led team of 12+ direct reports and over 4,000 employees, ensuring operational efficiency, safety, and adherence to customer-specific requirements across multiple facilities.

● Customer and Revenue Management: Worked directly with 12+ customers, including Top 100 retailers and e-commerce companies, to meet KPIs, budgetary requirements, and service-level expectations. Managed annual revenue exceeding $200M while driving double-digit margin growth.

● Project Oversight and VAS Execution: Led VAS projects, including pricing, ongoing initiatives, and one-off projects, ensuring successful execution and customer satisfaction.

● Business Development and RFP / RFI Support: Collaborated with business development and pricing teams to prepare timely, accurate responses, ensuring competitive positions with client needs.

● Technology and Systems Implementation: Supported new technologies, including Pick to Light, Labor Management Systems (LMS), Put and Pack walls, Pick to Cart, Conveyor systems, RFI wrist and gun picking, including e-commerce scan and pick lines.

● WMS Solutions and Integration: Worked with customers on WMS solutions, either customer in-house WMS or with Top Tier 1 WMS solutions, including Manhattan, Red Prairie, D-Log, D-Log Plus, R-Log, and SAP. ADDITIONAL EXPERIENCE

GENCO, McComb, Mississippi, General Manager, 2006–2009. Oversaw startup of new customer operation, managing two facilities in Mississippi. Collaborated with HR and union representatives to ensure smooth transition. Developed and implemented safety training, documented SOPs, and established a “Teammate of Month” program to foster a positive, employee-centric culture. Managed cost-plus pricing model with an aggressive gainshare/painshare program, ensuring cost control and driving competitions aligned with business objectives. MERIDIAN SOURCING AND DESIGN, Dallas, Texas, Vice President of Operations / Logistics, 2003–2006. Oversaw all overseas and domestic logistics aspects, including third-party warehousing, customer service, P.O. fulfillment, inventory reconciliation, customs clearance, and cost negotiations to ensure timely and efficient operations. Worked directly with Pakistan, Haiti, China, Dominican Republic, and Bangladesh manufacturing facilities, managing complex international logistics and ensuring compliance with global trade regulations. EDUCATION

WAYNE STATE COLLEGE, Wayne, Nebraska

Course study towards Bachelor of Arts in Business Administration, Minor: Advertising UNIVERSITY OF SOUTH DAKOTA, Vermillion, South Dakota Brad Feuerbacher, Page 3

Course study towards Bachelor of Arts in Business Administration, Minor: Advertising

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