Customer Service Administrative Assistant

JANET E. HUFF

**** **** ***** ***, ******* Fl. **808

*********@*****.***

Cell 689-***-****

Objective

Driven energetic individuals oriented and resourceful in spearheading with over 20 years of experience in administrative and customer service. Committed to exceptional customer service and driven by challenges, organizing and completing projects with the ability to multi-task effectively. Skills & Abilities

• Organizational

• Time management

• Technology skills

• Discretion and confidentiality

• Problem solving

• Attention to details

Work Experience

Orange County Facilities Maintenance

Customer Service Technician

April 2013 – September 2024

• Performed database operation associated with day-to-day work orders.

• Maintain detailed records of call made to area regarding maintenance issues.

• Respond in a timely, efficient manner to all customers’ inquiries. Record customer feedback and notification. Start the process for new work.

• Inform management of potential problems serves as the coordination point in the area when an emergency call comes in.

Lockheed Martin S&GS

Administrative Assistant

May 1988 – April 2013

• Screen all incoming calls.

• Setup meetings in Outlook and maintain calendars accepting or declining meeting invitations. Process visitor request for guest.

• Organize meetings for both regular and scheduled business meetings.

• Arrange for travel international or domestic.

• Directly contribute to a highly motivated and functioning S&GS leadership team. TECHNOGLY SUMMARY

Sap, Smart sheets, MS Office, WNA

EDUCATION:

Bachelor of Science Degree – University of Phoenix – graduated April 2007

• Emerging Leadership Academy – OCPS 206 – 2017 – Fred Pryor Seminar Reference:

Shaun J. Simmons, O/M Manager 407-***-****

Samantha Wheeler, Logistic Tech 407-***-****

Contact this candidate