Customer Service Administrative Support

Olga Angulo

Casa Grande, AZ 480-***-**** **********@*****.***

Professional Summary

Resourceful and highly organized administrative professional with over a decade of experience supporting cross-functional teams in fast-paced environments. Proven success in coordinating projects, managing financial records, and supporting operational efficiency. Adept at working with contractors, vendors, and executive teams. Quick to learn technical systems and compliance protocols. Fluent in English and Spanish. Seeking to leverage project coordination and leadership experience into an Environmental Remediation Project Manager role. Key Skills

- Project & Operations Coordination

- Budget Tracking & Financial Reporting (QuickBooks)

- Vendor & Subcontractor Support

- Documentation & Compliance Management

- Team Collaboration & Scheduling

- Bilingual (English/Spanish)

- Microsoft Office, Dropbox, CRM, Zoom

- Adaptability & Problem Solving

Professional Experience

Site Administrator

MacLellan (Contracted with Lucid Motors) - Casa Grande, AZ Jan 2024 - Present

- Manage monthly cost tracking and financial reporting for large-scale site operations.

- Support the contractor manager in project planning, onboarding, and supply coordination.

- Liaise with internal departments and vendors to ensure timely execution of project goals.

- Maintain accurate records of spending, workforce logistics, and contractor documentation.

- Monitor compliance and safety documentation in line with site requirements. Administrative Assistant

American Rhinologic Society - Casa Grande, AZ Dec 2023 - Dec 2024

- Coordinated schedules, meetings, and document workflows for executive staff.

- Managed project tracking, deadlines, and digital filing systems. Olga Angulo

Casa Grande, AZ 480-***-**** **********@*****.***

- Supported financial recordkeeping and bank reconciliations using QuickBooks. Office Assistant - Loan Services

GM Financial - Chandler, AZ Aug 2022 - Nov 2023

- Processed documentation and managed digital records in internal CRM system.

- Collaborated with internal teams to resolve account discrepancies and ensure compliance. Optometric Technician

Prime Eye Care - Chandler, AZ Aug 2020 - Jun 2022

- Handled scheduling, patient records, and diagnostics in a high-volume medical setting.

- Maintained HIPAA-compliant documentation and provided patient support. Administrative Clerk

Arizona Secretary of State - Phoenix, AZ Oct 2014 - Apr 2018

- Processed state registrations and maintained public records with attention to accuracy.

- Ensured compliance in UCC filings and documentation processing. Receptionist & Office Clerk

South Mountain Health Supply - Phoenix, AZ Jun 2007 - Apr 2013

- Managed administrative tasks, billing, and inventory tracking.

- Handled internal communications and supported cross-department functions. Education

High School Diploma

Mission Christian School - Phoenix, AZ May 2000

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