Customer Service Rep
Resume:
Melissa Kozak
Corona, Ca *****
*********@*****.***
Skills
● Excellent customer service skills
● Ability to work independent and work with a team
● Bilingual in english and spanish
● Excellent verbal communication skills
● Multi-tasking
● Very organized
● Problem Solver
● Friendly and outgoing
● Experienced in Google Classroom, Parent Connect, Student Connect, Q connect, Office 365 and Microsoft Office
Experience
September 2018- March 2019
Burger King, Corona CA- Cashier/ Customer Service Rep
● Assisted customers with taking and handling order
● Opened and set up store for daily business
Melissa Kozak Resume
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● Opened and set up store for daily business
● Maintained facilities for daily us
● Delivered superior customer service satisfaction March 2019 - Present
Burger King, Corona CA - Store Manager
● Manage front and back store operations
● Manage and assist with customer service and
customer complaints
● Organize and supervise employee shifts
● Manage and assist with store payroll
● Coordinate vendor delivers and orders
● Manage and assisted with customer solution problem solving
● Manage store google shift spreadsheet
● Manage daily accounting till
April 2019 - Present
CNUSD District Wide, Corona CA - Clerk Typist II-Sub on Call
● Take front office incoming calls
● Assist parents with questions pertaining to general school information
● Assist with parent and student connect password resets
● Greet and assist students and parents on campus
● Assist parents, students and teachers with trouble shooting school programs (I.E. Google Classroom, Q Connect, Student Connect, Parent Connect and Office 365)
Education
Centennial High School, Corona CA - High School
Diploma
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Awards
2017 - County Spelling Bee Champ
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