Professional Summary
Strategic and results-driven Talent Acquisition professional with a strong foundation in Inside Sales and a proven ability to exceed recruiting goals in fast-paced, high-volume environments. Experienced in full-cycle recruiting, including sourcing, screening, interviewing, offer negotiation, onboarding, and retention strategy development. Skilled in both agency and corporate recruiting, with a focus on behavioral health and clinical roles. Known for building strong partnerships with hiring managers and candidates alike to ensure seamless hiring experiences and long-term talent retention. Successfully managed a portfolio of 350+ accounts, applying relationship-building skills to create productive, lasting partnerships. Brings high energy, a strong work ethic, and meticulous attention to detail to every aspect of the recruitment process. Proficient in ATS platforms, CRM tools, and remote hiring best practices
July 2021- Present
CHE Behavioral Health Services
Talent Acquisition
Responsible for full-cycle recruitment of behavioral health staff across Telehealth, Skilled Nursing, and Outpatient clinics in various regions. Leverage technology, social media platforms, internet resources, and job boards to build and maintain a strong pipeline of qualified candidates. Monitor industry trends to inform and adapt recruiting strategies. Conduct screening and initial interviews to assess qualifications, availability, and reimbursement requirements. Coordinate clinical interviews between candidates and hiring managers. Negotiate contract terms, including rates and start dates. Serve as a candidate advocate throughout the onboarding and credentialing process. Developed and implemented CHE’s retention program to support long-term provider satisfaction and engagement..
February 2019 - July 2021
W.W. Grainger
Inside Sales
Successfully managed a portfolio of over 350 accounts, partnering with clients to understand their needs and drive revenue growth. Collaborated closely with management to consistently meet and exceed sales targets. Achieved 140% of sales goals, contributing significantly to company revenue. Drove procurement cost reductions by leveraging Grainger’s broad product offering and e-commerce platform to reduce procurement costs for clients. Built strong, long-term relationships by proactively addressing client needs and providing tailored solutions. Demonstrated resilience and maintained exceptional sales performance during the pandemic lockdown. Experienced in using SalesForce and SAP for tracking customer data, streamlining processes, and improving reporting accuracy. Acted as a mentor and subject matter expert for various campaigns and Grainger’s Free Shipping Program, serving as a key stakeholder and resource for the team.
June 2018 - March 2019
InGensis
Recruiter - Talent Acquisition
Responsible for achieving staffing objectives by recruiting and evaluating candidates across Behavioral Health, Medical, Information Technology, and Administrative support roles. Analyze business strategies to identify and target qualified candidates. Leverage technology, online resources, job boards, and social media platforms to build a strong candidate pipeline. Communicate staffing solutions to both candidates and clients to effectively meet recruitment needs. Monitor assigned accounts to ensure compliance with federal and state regulations. Perform background checks and gather all necessary documentation to ensure legal compliance. Identify and present qualified candidates that meet or exceed client expectations. Assist in the credentialing process to ensure a smooth onboarding experience.
June 2014 - March 2018
Deer Oaks Behavioral Health
Senior Recruiter – Human Resources
Responsible for recruiting Licensed Psychologists and Licensed Clinical Social Workers for various regions. Collaborated with the Business Development team to open new regions and expand recruiting efforts. Proactively sought out new recruiting resources and tools through social media and online platforms. Leveraged technology, job boards, and internet sites to build a strong pipeline of qualified candidates. Represented Deer Oaks at recruiting events, traveling to multiple locations to meet potential candidates. Conducted initial interviews to assess qualifications, salary requirements, and availability. Worked closely with hiring managers to facilitate clinical interviews and negotiate reimbursement rates. Managed contract negotiations, start dates, and training schedules. Conducted background checks and verified licensure requirements to ensure compliance. Coordinated all logistics for staff training, including travel arrangements, planning, and setup. Assisted with the onboarding process and supported credentialing efforts for new hires.
January 2009 - June 2014
Deer Oaks Employee Assistance Program
Event Coordinator – Meeting Planning
Coordinated over 100 wellness seminars and employee training sessions each month. Facilitated all webinars for the month, ensuring smooth delivery and high engagement. Managed on-call requests, responding to more than 10 critical incidents per month. Developed engaging PowerPoint presentations for seminars and trainings. Secured and coordinated presenters for each event, ensuring high-quality delivery and relevance to the audience. Conducted follow-up evaluations to measure return on investment (ROI) for all wellness initiatives. Collaborated with providers to ensure timely execution of monthly wellness programs and training sessions.
EDUCATION:
Social Services
Cerritos College – Norwalk California
Meeting Planning – Certificate
California State University Long Beach, CA
Skills
ATS Platforms: Proficient in managing full-cycle recruitment using ICIMS and Paycore Applicant Tracking Systems (ATS).
CRM Tools: Experienced with SalesForce, SAP, and other CRM platforms to streamline recruiting and sales processes.
Behavioral Health Recruiting: Specialized in recruiting for behavioral health, clinical, and medical roles across multiple sectors.
Onboarding & Retention Strategies: Developed and implemented onboarding processes, including retention programs
Webinar Facilitation & Event Coordination: Skilled in facilitating online webinars and coordinating large-scale wellness seminars and employee training sessions.