Accounts Receivable Specialist

John Anthony Costanzo

Austin, TX 512-***-**** *************@*****.***

Accounts Receivable & Collections

Professional Summary:

Experienced accounts receivable and collections professional with 20+ years of success in managing large portfolios, recovering overdue payments, and streamlining cash application processes. Proficient in collections software with a proven ability to resolve complex issues and optimize cash flow. My excellent communication and collaboration skills drive results that result in satisfied customers.

Skills:

•Cash Application & Payment Processing

•Portfolio Management (up to 3,000 accounts)

•Payment Disputes & Resolution

•ERP Systems (SAP, Oracle, QuickBooks)

•Cross-functional Collaboration & Teamwork

Technical Skills

•ERP & Accounting Systems: SAP, Oracle, QuickBooks, NetSuite

•Payment Processing: ACH, Credit Cards, Lockbox, Checks, Cash

•Microsoft Office Suite: Excel (Advanced), Word, Outlook

•Other Software: D&B, Skip Tracing, Bill.com

Recent Contract Roles in Accounts Receivable & Collections

Various Clients Austin, TX

Apple (Claris - FileMaker) June 2024 – March 2025

•Managed a portfolio of 1,500+ B2B accounts, pursuing collections via phone, email, mail, and text.

•Processed cash applications, resolved overdue payments, and handled credit write-offs.

Veseris Jan 2024 – Feb 2024

•Collected overdue payments for a portfolio of 1,000 accounts, resolving account holds and restrictions.

Boon Group Sep 2023 – Jan 2024

•Managed over 1,500 accounts, processed payments through ACH, credit cards, lockbox, and checks.

•Collaborated with sales and billing teams to address complex issues and disputes.

Key Professional Experience (2016 – 2023)

Various Clients Austin, TX

H.E.B (Department Lead) November 2022 -September 2023

•Led a team of 10 members, overseeing daily operations, inventory control, and quality standards to ensure efficiency and customer satisfaction.

•Managed product quality, including checking shipments for freshness, maintaining compliance with safety and sanitation regulations.

Enable Dental May 2022 – Nov 2022

•Managed 2,500+ accounts, ensuring timely collections and payments.

•Worked with sales and management to resolve issues, set up payment plans, and maintain cash flow.

Assure Software Inc. Oct 2020 – May 2022

•Managed 2,000+ accounts, processed payments via ACH, credit card, and lockbox.

•Worked with collections agencies to address uncollectible accounts and liaised with sales teams.

Healthtronics, Inc. Jul 2016 – Oct 2020

•Managed accounts for medical equipment, resolving payment issues and misapplied payments with billing teams.

Earlier Long-Term Roles (2001 – 2016) Various Clients in Austin, TX and New Jersey

Arnold Oil, Inc. Oct 2013 – Mar 2016

•Managed 3,000+ accounts, ensuring timely collections and smooth payment processing.

•Coordinated with sales and management t0 resolve issues and set up payment arrangements.

Epicor Software, Inc Austin, TX Jan 2011 to Oct 2013

•Collected on past due invoices

•Portfolio of over 2,000 accounts.

•Worked closely with Sales & Management to resolve issues and holds.

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Pitney Bowes Mar 2007 – Oct 2010

•Managed a diverse portfolio of 3,000+ accounts, handling collections and collaborating with sales teams to resolve disputes.

Spiral Binding Oct 2001 – Mar 2007

•Managed accounts for over 3,000 customers, processed payments through various channels, and resolved issues in collaboration with sales.

Early Career (1999 – 2001) Various Clients in Austin, TX and New Jersey

Best-Foods – Thomas English Muffin, Unilever 1999 – 2001

•Collected payments on overdue invoices for a portfolio of 3,000+ accounts.

•Processed payments via ACH, credit card, checks, and lockbox, collaborating with sales and management to resolve issues.

Education:

B.A. in Media Arts

New Jersey University (formerly Jersey City State College)

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