Customer Service M A
Resume:
SNETHEMBA GUMEDE
CONTACTS
Isipingo Hills, Durban,
South Africa
*******@*****.***
EDUCATION
B C O M M A N A G E M E N T
M A R K E T I N G
Boston City Campus &
Business College, Durban
2018
SKILLS
Patience
Attention to detail
Driving skills
Resourcefulness
Efficiency
Face to face marketing
Setting and achieving
goals
Being a team player
Fast learner
Self-motivation
Confidence
Adjustment and flexibility
when working with all
ethnic groups and ages
Broader knowledge of
Microsoft Office,
spreadsheets, the
internet
Phone etiquette
Customer service
Clear and accurate
communication skills
LANGUAGES
English
IsiZulu
DRIVING
L I CENSE
DRIVING LICENSE
CATEGORY
CODE 8
ABOUT ME
Seeking a challenging career where I can acquire current and relevant knowledge and develop effective skills to maximize individual and organizational productivity. Skilled in direct marketing, data capturing, customer service and have a good command over English and Zulu. I'm highly self-motivated, results driven, not afraid to take risks and not the type to procrastinate therefore all deadlines are met on or before time. WORK EXPERIENCE
E L E C T O R A L O F F I C E R
IEC, Durban
MAY - 2024
MAY - 2024
Directing and Assisting people at Voting stations. Ensuring a free and fair election.
A U P A I R
Au Pair Care Durban, South Africa
FEB - 2023
DEC - 2023
• A program that included part time child care, taking the children to school and back.
• Assisting with their homework's or projects.
E D U C A T O R A S S I S T A N T
Athlone Park Primary School
DEC - 2020
APR - 2021
• Provided administrative support to the school and assist teachers by supporting learners with their educational and social development needs.
• Promoting a safe and secure learning and teaching environment.
A S S I S T A N T A N D L I F E S K I L L S
F A C I L I T A T O R
From The Roots
NOV - 2019
NOV - 2020
• Assisting with after school programs.
D A T A C A P T U R E R
DIY Depot Johannesburg
MAR - 2014
JUL - 2014
• Business to business marketing of products ranging from funeral covers to travel packages.
S A L E S A G E N T
Global Direct The Unlimited
JAN - 2013
NOV - 2013
• Business to business marketing of products ranging from funeral covers to travel packages.
A U P A I R
Au Pair Care California USA
OCT - 2011
OCT - 2012
• A program that included full time child care, extensive use and comprehension of American English, completion of academic coursework at an accredited post-secondary institution and attending a majority of the AuPair Care activities. REFERENCES
M I S S P A T R I C K S
P: 031-***-****
ATHLONE PARK
PRIMARY
SCHOOL
D R N . T H A N D O M V E M V E
P: 071-***-****
AU PAIR -
DURBAN
ATHLONE
M R S J A B U B U T H E L E Z I
P: 083*******
IEC
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