Customer Service Administrative Support
Resume:
MUHAMMED NOUFAL TV
Qatar
*************@*****.***
ABOUT ME
A highly dedicated professional with extensive experience in executive and customer service roles, specializing in client relations, sales, and administrative support. Proven ability to manage bookings, handle inquiries, and resolve customer concerns efficiently. Adept at fostering positive client experiences and promoting products/services.
EDUCATION
Higher Secondary
HSE Board of Kerala
WORK EXPERIENCE
CORE COMPETENCIES
Customer Service Excellence
Executive operations
Sales & Product Promotion
Client Relationship Management
Complaint Resolution
Time Management
Inventory Control
Cash Handling & Transactions
Event Coordination
Office Maintenance & Housekeeping
Administrative Support
Provided exceptional customer service to members and guests, ensuring a positive and seamless experience.
Handled membership inquiries, explained vacation plans, and assisted clients in choosing the best options.
Addressed and resolved member concerns and complaints in a timely and professional manner.
Coordinated with various departments to ensure members' requests and preferences were met during their stay. Assisted in organizing events and activities, enhancing member engagement and satisfaction.
Promoted Club Mahindra’s services and offers to drive sales and increase membership retention.
Worked as a Executive in Club Mahindra (2 years experience) SSLC
Board of Public Examination, Kerala
COMPUTER LITERECY
Computer Hardware
LANGUAGES KNOWW
English
Hindi
Tamil
Malayalam
Diploma in Fashion Designing
PERSONAL DETAILS
Date of Birth : 26th October 1995
Nationality : Indian
Marital Status : Married
Passport No : P 7458935
DECLARATION
I hereby declare that the facts and information provided above are true and authentic to the best of my knowledge and belief. MUHAMMED NOUFAL TV
PERSONAL SKILLS
Communication
Interpersonal skills – verbal, problem
solving and listening skills in any
administrative role.
ORGANIZATION
Helping others, organizing a to do
list. Prioritizing tasks by the deadline
for improving time -management
MANAGEMENT
Management skills to direct others
and review others performance
PERMANENT ADDRESS
Thekke vayyattu kavil House
Kondoorkkara Po, Ongallur Pattambi,
Palakkad Dist Kerala India-679313
4 Years of Working Experience as a Salesman in National Class House in Pattambi, Kerala
Greeted customers and provided detailed information on products, helping them make informed purchasing decisions.
Managed product displays and maintained stock levels to ensure a visually appealing sales environment.
Assisted customers in locating products, demonstrating features, and suggesting additional items based on their needs. Processed sales transactions quickly and accurately, handling cash, credit, and other payment methods.
Monitored inventory levels and coordinated with the warehouse team for timely stock replenishment.
Office Boy/Tea Boy (1 year experience)
Prepared and served tea, coffee, and refreshments to staff and guests promptly.
Maintained cleanliness and organization of the pantry, ensuring all supplies were adequately stocked.
Assisted in the daily cleaning and maintenance of the office space, ensuring a neat and tidy work environment.
Distributed and collected documents, files, and internal correspondence between departments.
Managed office supplies, ensuring all necessary items were available and ordered when needed.
Date of Expiry : 27/02/2027
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