Executive Housekeeper Customer Service
Resume:
Ingrid Hernandez
NYC, NY *****
******************@*****.***
Professional Summary
Dynamic and detail-oriented Executive Housekeeper with 18 years of experience managing luxury residential environments for high-profile clients, including celebrities and public figures. Renowned for exceptional organizational skills, a meticulous approach to cleanliness, and a proactive attitude in enhancing household efficiency. Bilingual in Spanish and English. Professional Experience
Executive Housekeeper
Barnard College President
NYC, NY
2022 - 2024
- Managed daily household operations, including grocery shopping, meal preparation, and laundry.
- Coordinated maintenance and repairs with Columbia University.
- Assisted with high-profile events and conducted inventory of valuable art collections.
- Ensured a smooth transition during the presidential relocation to New Hampshire. Seasonal Part-time Housekeeper
Private Client
Brooklyn, NY & Upstate NY
2020 - Present
- Deep-cleaned a seven-bedroom residence, managed laundry, and oversaw package organization.
- Implemented an efficient organizational system.
Weekend Housekeeper
Yael Aflalo
West Village, NY
2019 - 2024
- Maintained organized wardrobes and performed general cleaning tasks.
- Handled valuable items, including art and antiques.
- Supervised vendors and contractors, ran errands as required. Executive Housekeeper
Masiyiwa Family
NYC, NY
2014 - 2018
- Directed household operations for a family of eight, focusing on three college-aged daughters.
- Managed grocery shopping, deep cleaning, and inventory control. Part-time Executive Housekeeper
James Vitas
Tribeca, NYC
2021 - 2022
- Led household staff and coordinated daily operations.
- Conducted seasonal wardrobe management and deep cleaning. Executive Coordinator/Housekeeper
Super High Profile Model
NYC, NY
2019 - 2021
- Managed beauty and event preparations, travel logistics, and wardrobe care.
- Maintained discretion with family interactions and guest accommodations. Executive and House Manager
151 East 78th Street
NYC, NY
2014 - 2018
- Oversaw household management, including cleanliness, laundry, and supply inventory.
- Accompanied children on university visits, handled bill payments, and coordinated repairs. Full-time Housekeeper
Koltis Family
Manhattan, NY
2010 - 2014
- Managed comprehensive cleaning operations and developed effective storage solutions. Event Assistant
2006 - 2010
- Assisted in planning and executing events, including weddings and private parties.
- Managed table arrangements and participated in post-event clean-up. Customer Service Assistant
Racanelies
Rye Brook, NY
2002 - 2006
- Provided exceptional customer service through order management and beverage preparation. Skills
- Leadership & Staff Development
- High-Profile Client Relations
- Budget & Inventory Management
- Deep Cleaning & Organization
- Event Coordination
- Bilingual Communication (Spanish and English)
References
Available upon requestExecutive Housekeeper
Masiyiwa Family
NYC, NY
2014 - 2018
- Directed household operations for a family of eight, focusing on three college-aged daughters.
- Managed grocery shopping, deep cleaning, and inventory control.
Part-time Executive Housekeeper
James Vitas
Tribeca, NYC
2021 - 2022
- Led household staff and coordinated daily operations.
- Conducted seasonal wardrobe management and deep cleaning.
Executive Coordinator/Housekeeper
Super High Profile Model
NYC, NY
2019 - 2021
- Managed beauty and event preparations, travel logistics, and wardrobe care.
- Maintained discretion with family interactions and guest accommodations.
Executive and House Manager
151 East 78th Street
NYC, NY
2014 - 2018
- Oversaw household management, including cleanliness, laundry, and supply inventory.
- Accompanied children on university visits, handled bill payments, and coordinated repairs.
Full-time Housekeeper
Koltis Family
Manhattan, NY
2010 - 2014
- Managed comprehensive cleaning operations and developed effective storage solutions.
Event Assistant
2006 - 2010
- Assisted in planning and executing events, including weddings and private parties.
- Managed table arrangements and participated in post-event clean-up.
Customer Service Assistant
Racanelies
Rye Brook, NY
2002 - 2006
- Provided exceptional customer service through order management and beverage preparation.
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