Customer Service Beverage Sales

Christopher Kearney

*** ****** ******* ** ***. **7, Irmo, SC 29063

*************@*****.*** I COLUMBIA, SC, US I 803-***-****

PROFESSIONAL SUMMARY

Great time management, listening, adaptability and problem solving skills from working in the fast pace of beverage sales. I have a strong work ethic and excellent self motivation skills.

WORK HISTORY

Pre Sell Account Representative for Small Format at Pepsico February 2020 - Present (5.5 Years)

Analyzed market trends and competitor strategies for key accounts, leading to the development of targeted promotional campaigns that increased customer engagement by 30% and boosted sales volume by over 10% Cultivated strong relationships with key stakeholders, resulting in a 30% expansion of distribution channels and securing contracts that contributed an additional 500K in annual revenue. Maintained relationships with clients through regular engagement strategies, among small business partners and expanding account portfolio by 30% year-over-year.

Account Customer Service Representative at Pepsico September 2011 - February 2020 (9.5 Years)

• Executed weekly promotional campaigns that improved product visibility in shopper-facing displays by 60, driving an increase in overall beverage sales. Increased revenue growth by cultivating relationships with 8 large format accounts, achieving a 40% increase in beverage sales over the previous fiscal year, translating to an additional annual revenue. Analyzed customer purchasing patterns across multiple regions and optimized inventory management practices, decreasing stock-outs by 15 and enhancing overall distribution efficiency for high-demand products.

Customer Service Merchandiser at Pepsico

April 2011 September 2011 (0.5 Year)

• Cultivated strategic partnerships with key decision-makers in the retail sector, resulting in a 40% 0% expansion of product distribution contributing to an overall revenue growth. Optimized inventory management processes by implementing data-driven forecasting techniques, reducing stockouts and improving order fulfillment rates, ultimately enhancing customer satisfaction levels significantly. Enhanced product visibility and market penetration by executing promotional events in collaboration with marketing teams, leading to an increase in customer engagement. Quality Kitchens & Baths, LLC. 200

Project Manager at Quality Kitchens and Baths.LLC.

February 2005 September 2011

Responsible for managing and overseeing all aspects of the cabinet installation project. I coordinated with sales and design teams to understand project specifications, train and supervise installation teams, and ensure work meets quality standards. Other responsibilities included maintaining open communication with clients, addressing concerns, and ensuring installations are completed on schedule and within budget

Arms Room NCO at US Army

July 1986 - July 1989 (3.5 Years)

• Managed the inventory and accountability of over 1,500 firearms and weapons, achieving a 100% compliance rate during audits and inspections, which led to enhanced security protocols across the facility. Managed the inventory and accountability of firearms and weapons, ensuring 100% compliance with military regulations and reducing discrepancies by 40 through rigorous audits and training programs. Implemented stringent security measures that decreased unauthorized access incidents, enhancing safety protocols and achieving compliance with federal regulations across multiple inspections.

EDUCATION

American Intercontinental University - Bachelor's Degree Graduated 2005-01-01

• Business Administration

SKILLS

• Microsoft Word, 20 years • Microsoft Excel, 5 years

• Active Listening, 20 years • Adaptability, 20 years • Sales Promotion, 4 years

Auditing, 15 years

• Distribution (Business), 15 years

• Customer Relationship Management, 20 years

• Customer Service, 20 years

• Communication, 22 years

Customer Satisfaction, 20 years

Sales, 20 years

LANGUAGES

• English, Native/Bilingual

CERTIFICATIONS

• Trello

• Power Point

SOCIAL NETWORKS

Linkedin, https://www.linkedin.com/in/christopher-kearney

ABOUT ME

●I have a driver's license

●I have management experience: 15 years

●I have a security clearance

●I served in the military

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