Supply Chain Customer Service
Resume:
II am a highly experienced Warehouse & Logistics Specialist with a strong background in warehouse management, distribution, fleet control, stock management, and security operations. I have successfully led teams, optimized supply chain processes, and ensured compliance with health and safety regulations. My expertise includes dispatch supervision, inventory control, transport logistics, and customer service, making me a key asset in operational efficiency.
With strong competencies in warehouse and inventory management, fleet and route planning, stock control, and loss prevention, I excel in team leadership, health and safety compliance, and risk management. I am also proficient in Microsoft Office, Omni, Freightware, and Nutreco (M3), ensuring smooth logistics and stock management operations. Known for my problem-solving abilities, attention to detail, and leadership skills, I am dedicated to driving efficiency and excellence in the supply chain industry.
ABOUT ME
Trouw Nutrition SA Receiving Clerk / Acting Warehouse Manager & Stock Controller
February 2021 – Current
Receiving raw materials and issuing stock to production.
Managing dispatch, receiving, and inter-warehouse stock transfers.
Conducting stock take, cycle counts, and adjustments.
Ensuring compliance with health and safety regulations.
Operating forklifts and weighbridges.
Assisting with urgent deliveries and collections.
System Used: Nutreco (M3)
Medilogistics Distribution Manager
March 2019 – March 2020
Managed fleet operations and route planning.
Ensured staff compliance with company policies and procedures.
Resolved queries and handled conflicts.
Oversaw courier operations and promoted customer service.
Assisted in scanning and sorting parcels.
System Used: Freightware
Shave Paints & Décor Warehouse Manager
January 2016 – August 2018
Managed warehouse operations, stock control, and dispatching.
Oversaw inter-branch stock transfers and slow-moving product returns.
Conducted stock counts, loss adjustments, and banking operations.
Coordinated transport and deliveries.
System Used: Omni
PERSONAL
Cell: 082-***-**** 073*-***-***
Email: ****************@*****.***
Gender: Male
Nationality: South African
License: Code 10 (PDP) & Own Transport
DOB: 04 February 197
Address: 108 Ascort Road, Bertrams, JHB 2094
Forklift License: F01A
EDUCATION
University of South Africa Certificate in International Freight Management & Administration (Import & Export) 2005
Majuba TVET College National Diploma in Business Management 1998
WORK EXPERIENCE
SYDNEY MBONGELENI MWELASE
Receiving Clerk / Acting Warehouse Manager & Stock Controller
COMPETENCIES
Warehouse & Inventory Management
Supply Chain & Logistics Operations
Fleet & Route Planning
Stock Control & Loss Prevention
Supervisory & Team Leadership
Health & Safety Compliance
Security & Risk Management
Customer Service & Conflict Resolution
Microsoft Office, Omni, Freightware, Nutreco (M3)
CERTIFICATIONS &TRAINING
Credit Controller Certificate – Dam Business College (2000)
MS Office (Word, Excel, PowerPoint) – Dam Business College (2002)
Pastel Accounting 5.2 – Falcon Business Institute (2002)
Security Training (Grade E, D, C, B, A) – Stallion, Group 4 & Callguard Training Centres (1999 - 2002)
Firearm Handling & Competency Certificate – F&J Firearm Training (2022)
NQF Level 1 in Transport & Logistics – Makwedeng Training (2010)
Warehouse Supervisor (Freight Handling Level 3 National Certificate) – Imperial Logistics Academy (2014)
First Aid Level 1 – Life Med Emergency Medical Training (2010)
Workplace Inspection & SHE Representative – Flexible Learning Solutions (2011)
Line Manager Training – Imsimbi Training (2019)
Fire Marshal & Emergency Preparedness – YouLearnIT Academy (2022)
Working at Heights with Fall Arrest – Nirvana Training Academy
REFERENCES
Sizwe Matsina (Dispatch Supervisor) Trouw Nutrition SA 071-***-****
Sizwe Mdima (Manager) Medilogistics 071-***-****
Zamani Nene (Logistics director) Shave Paints & Décor 083-***-****
Leone Van der Merwe (Warehouse Manager – Imperial Cargo Solutions)
Imperial Cargo Solutions Dispatch Supervisor / Acting Stock Controller
June 2008 – December 2015
Supervised dispatch operations, including stock checking and loading
Planned routes and ensured safe stock loading based on truck capacity
Managed inventory, warehouse staff, and compliance with safety rules
Handled stock types such as car parts, beverages, dog food, plastics, and raw materials
Previous Roles (1998 – 2008)
Confreight Container Transvaal (Assistant to Central Controls Office – 2005-2006)
Party Design Training Centre (Administrator – 2002-2004)
Stallion Security (Security Officer, Fleet Controller, & Weighbridge Operator – 1999-2008)
Woolworths Food Distribution (City Deep) (Picker, Checker – 1998-1999)
CRM
Excel
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