Project Manager Management

BOUBACAR MBALLO

646-***-**** *.**********@*****.***

PROFESSIONAL SUMMARY

Certified Project Manager (PMP) and data-driven business consultant with 7+ years of experience leading cross-functional teams, implementing strategic process improvements, and delivering high-impact projects across fintech and banking. Adept at stakeholder management, digital transformation, and business analytics. WORK EXPERIENCE

HIGHRADIUS Senior Consultant 08/2022 - 05/2024

● Successfully led 20+ global end-to-end implementations of HighRadius Receivables Cloud applications, delivering tailored enterprise financial solutions with 100% on-time go-lives.

● Implemented key treasury functions including financial instruments, cash management, and cash forecasting as part of tailored SaaS deployments for Fortune 500 clients.

● Reduced average implementation cycle time from 6 months to 3.5 months by optimizing project delivery methods and client onboarding processes.

● Managed full project lifecycle—design, build, testing, cutover, go-live, and hypercare—ensuring successful delivery within aggressive 3–5 month timelines.

● Managed cross-functional teams across ERP, QA, and technical functions; facilitated delivery using JIRA, Kyriba, and major ERP systems such as SAP and NetSuite.

● Served as a subject matter expert on client financial operations, identifying business needs and translating them into scalable cloud solutions.

● Maintained and reported issue logs and risk registers, ensuring transparency and reducing post-go-live issues by 40%.

● Developed repeatable implementation methodologies and internal training content, contributing to a 50% increase in new consultant onboarding speed.

HSBC BANK Project Manager 05/2018 - 08/2022

● Orchestrated a strategic overhaul increasing market share by 25%.

● Led project team to deliver 3 major initiatives on time, enhancing client satisfaction.

● Developed new project management strategies that reduced process bottlenecks.

● Analyzed project risks, reducing potential delays by proactively addressing issues.

● Pioneered a resource allocation model that maximized team output and efficiency.

● Reported regularly on progress towards key milestones ensuring transparency for all stakeholders involved in process.

● Assigned tasks to project team members and monitored progress to ensure timely completion.

● Managed risks by analyzing potential issues and implementing mitigation strategies.

● Conducted status meetings to communicate project updates with stakeholders and team members.

● Ensured quality control by establishing standards and conducting regular reviews of deliverables against set criteria.

● Evaluated data and conducted ROI analyses to measure success of programs and projects.

● Trained team members on project management tools, processes, and best practices to improve overall efficiency.

● Collaborated with senior leadership to align projects with organizational goals and strategies. BANK OF AMERICA Project Manager Coordinator 08/2016 - 04/2018

● Spearheaded cost-cutting measures, reducing project expenses by 15%.

● Led team in streamlining operations, enhancing workflow efficiency by 10%.

● Monitored project budgets, ensuring all expenditures stayed within financial limits.

● Met daily business demands by coordinating team operations and logistics.

● Increased employee performance with motivational strategies, hands-on coaching and fair discipline.

● Coordinated with cross-functional teams to optimize operational processes and improve overall efficiency.

● Built a data-driven program for continuous improvement initiatives, driving optimal efficiency, operations and cost reduction.

● Resolved escalated customer concerns and complaints using positive attitude, excellent judgment and focused solutions.

● Assisted upper management in developing long-term strategic plans for continued growth and success.

● Provided ongoing coaching and mentorship opportunities for staff development and skill enhancement.

● Acted as liaison between departments to streamline communication and facilitate cooperation on shared projects.

EDUCATION

University at Buffalo, The State University of New York December 2017 Bachelor of Science in Actuarial Science and Economics Master of Science in Business Analytics December 2023 CERTIFICATION / ACHIEVEMENTS

● Six Sigma Green Belt November 2017

● Top Performer at HSBC 2019-2021

● Project Management Professional (PMP) September 2022 SKILLS & INTERESTS

Skills: PowerPoint, Outlook,Microsoft Office, SQL, Agile, Treasury management systems (SAP, Kyriba, HRC), Cash Management, Cash Forecasting, Financial Instruments, Jira, ERP, NetSuite, Putty

Language: Fluent in French, Fulani, Wolof

Contact this candidate