Customer Service Project Management

Tonina Borgia

810-***-**** ** N. Marsh apt ** Carsonville, MI. 48419, *************@*****.***

Patient Coordinator Access Nurse

** ***** ** ********** ** customer service administration and critical thinking skills.

Summary of Qualifications

Affluent in ICD-10 PCS, ICD-10-CM, and CPT coding skills, HIPAA rights.

Proficient in problem solving, computer literacy, teamwork and project management.

Supportive, kind, empathetic, patient and respectful. Great attention to detail, great organizational skills, time management and multitasking.

Willing to travel and relocate. Computer proficient including word excel, EHR system, typing 60 wpm.

Technical Skills

Core Competencies

Orientation to ethical legal practices

Engagement in professional development

Collaboration with other healthcare professionals

A keen attention to detail and know where to find commonly used codes for their practices.

Education

Medical billing and coding, certificate

Devry University, Naperville, Illinois, May 2021

Affiliated with AHIMA

BFA, Art and Science

IADT, Troy, Michigan June 2006

Project Experience

Exceled in delivering patient care while leading, guiding, and supporting nursing staff to all tasks efficiently and timely.

Professional Experience

Sanilac Care Facility, Dietician, Sandusky, MI., 2021-2022

Improve the nutritional quality of foods,

Develop nutrition.

Educate on campaigns.

Promote food safety.

Work with food regulations.

Interpretation of the latest nutrition science findings and educate consumers.

Use a wide variety of technologies to analyze evaluate new food products and dietary intake.

Tirami Su, manager, Clinton twp., MI, 2003-2009

Responsible for front of the house and back of the house.

Manage finances.

Inventory management.

Customer relations

Implementing and supervising health and safety regulations and hiring talent.

In depth knowledge of the food industry. Strong working knowledge of related computer software.

Ability to adhere to budgets and meet financial targets. Exceptional organizational leadership problem solving and communication skills.

Deborah’s stage door, seamstress, 2018-2019

Made competitive dance costumes.

Replaced buttons, zippers, pockets, and linings.

Shaping materials to garments and modifying garments

Affiliations or Relevant Experience AHIMA, 2020-2024

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