Revenue Cycle Accounts Receivable

Julie Dagnillo

Pueblo West, CO m. 719-***-**** e. *********@***.*** LinkedIn:Julie Dagnillo

Profile

Driven and dedicated Revenue Cycle Manager with a comprehensive background in electronic health records (EHR), medical billing, and medical records management. Known for optimizing revenue cycle processes and outcomes with a strong emphasis on quality, innovation, and collaboration. Committed to adhering to industry best practices and standards while effectively implementing and overseeing critical revenue cycle metrics and resolving discrepancies to ensure efficiency and accuracy. Specialized in accounts payable, receivable, and financial reporting, with a deep focus on process optimization and efficiency. Resourceful and goal oriented, excelling in adapting to changing priorities and processes and delivering results under tight deadlines. Thrives in diverse, professional environments with a hands-on approach, strategic mindset, attention to detail, and dedication to continuous improvement.

Professional Experience

Billing Specialist April 2024 - April 2025

Health Solutions

Processed both manual and electronic medical insurance claims using NetSmart MyAvatar, Nextgen, Methasoft PM Software, and RevConnect Clearinghouse.

Verified patient insurance eligibility for Medicare, Medicaid and Third-Party Payers and updated information in practice management system.

Monitored patient account status, posted and reconciled received payments, and identified discrepancies.

Resolved outstanding claims by making necessary corrections and resubmitting documents to insurance companies.

Contacted insurance carriers to confirm the correct reimbursement rate.

Created reports using practice management systems and software.

Audited charts to ensure accuracy and completeness of documentation.

Provided customer service support to patients and providers.

Entered patient data accurately and updated information in the practice management system.

Revenue Cycle Manager

Health Solutions, Pueblo, CO September 2018 – April 2024

●Directed comprehensive management of the revenue cycle, encompassing billing, coding, collections, and denial management across a Community Mental Health Center, Primary Care Office, and Medication Assisted Recovery Center, ensuring alignment with financial and operational goals.

●Cultivated strategic relationships with external vendors for practice management software (MyAvatar, NextGen, Methasoft) and clearinghouses, while maintaining professional communication with Colorado Medicaid, Medicare, and third-party payers to optimize revenue processes.

●Led and mentored the revenue department staff enhancing team capabilities and overseeing the financial eligibility and Financial Counselor Team operations to ensure compliance and efficiency.

●Owned the management, of billing functions for MyAvatar, NextGen, and Methasoft and worked closely with the EHR team to ensure proper configuration of practice management platforms.

●Developed and implemented policies and procedures for billing, coding, and reimbursement activities, conducted monthly payer analyses, and worked closely with finance for the development of accurate monthly financial statements. Managed the charge master, coordinated with the credentialing manager for provider enrollment, and generated key revenue metric reports, ensuring adherence to HIPAA and security guidelines, and maintaining up-to-date knowledge on reimbursement processes and government regulations.

Practice Administrator

Family Eye Center, Pueblo, CO November 2012 – September 2018

●Oversaw office operations for two Optometrists and nine staff, including recruitment, performance management, training, client reception, and services coordination, ensuring a high level of efficiency and customer satisfaction.

●Managed and audited the Electronic Health Records System, facilitated insurance and billing procedures, and addressed patient inquiries on insurance matters, enhancing patient engagement and operational transparency.

●Conducted comprehensive maintenance, billing, auditing, and reconciliation of Accounts Payable and Receivable, incorporating debt collection and financial transaction analysis to ensure accuracy and financial integrity.

●Administered Payroll Services, including calculation, distribution, auditing, and reconciliation, along with the management of federal and state payroll liabilities, and preparation of tax and wage reports, ensuring compliance and accuracy.

●Developed and implemented financial controls, streamlined accounting procedures, introduced an Inventory Control System with electronic barcoding, and maintained electronic billing and collections for Medicare, Medicaid, and third-party payers, significantly improving financial management and operational efficiency.

Accountant, Payroll Manager

State of Colorado Department of Human Services, Pueblo, CO March 2007 – October 2012

●Administered comprehensive Timekeeping and Payroll services for Southern District Agencies in Colorado, ensuring strict adherence to state Personnel, Fiscal Rules, and Statutes, while maintaining high confidentiality standards.

●Analyzed, audited, and approved financial transactions and payroll, ensuring accuracy and compliance with policies, procedures, and accounting standards. Conducted detailed monthly payroll reconciliations and participated in annual audit processes.

●Delivered extensive training programs including New Employee Orientation, supervisor adherence training to CDHS policies, Unit Time Manager, Supervisor KRONOS training, and PERA retirement counseling, fostering organizational compliance and knowledge.

●Developed and implemented financial controls for accurate management of employee insurance premiums and wage adjustments. Led efforts in recouping overpayments and underpayments and managed debt collection processes for the State of Colorado.

●Supervised a team of seven Accounting Technician III staff, promoting the philosophy of Efficiency, Effectiveness, and Elegance, and ensuring payroll and timekeeping accuracy across CDHS Southern District employees, while also managing Medicare Billing and Financial Admissions for the Department of Human Services, including the development of systems for tracking Medicare and Medicaid billing, ensuring revenue capture, and supervising staff for optimal department operations.

Full Charge Bookkeeper

Hewitt & Couch PC, Pueblo, CO March 2005 - October 2006

●Expertly managed financial transactions, including posting debits and credits, producing financial statements, and recording all transactions on a diverse client base, ensuring accuracy and compliance across all accounts.

●Developed management reports and financial summaries utilizing Microsoft Excel and QuickBooks, verified and posted transactions to the general ledger, and performed thorough reconciliations, audits, and account balancing.

●Oversaw payroll operations and prepared payroll tax returns for over 150 clients from various industries, demonstrating versatility in handling a broad spectrum of filing requirements and managing invoicing and overdue account tracking.

Education

Pueblo Community College

Coursework completed in Education, Business Administration, and Accounting.

Additional Experience & Volunteer

●NetSmart Certification – My Avatar PM

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