Accounts Receivable, Accounting Systems, Collections

Dorothy Ward

** ********** *****

Whitby ON L*R *E8 ******@****.***

Home: 905-***-**** Cell: 905-***-****

Professional Objective

To secure a responsible position that would enable me to continue to

utilize my receivable and collections skills acquired in my years at Green

and Spiegel, Fasken Martineau, Norton Rose, Weidmuller Canada and

TransMontaigne Marketing Canada (Morgan Stanley). A motivated and results

oriented individual with experience in billing, accounting, accounts

receivable, cash application and collections. Proven abilities to

establish and develop strong relationships at all levels and to present

innovative solutions to minimize risk.

PROFESSIONAL EXPERIENCE

April 2021 - Teranet Inc.

Current Accounts Receivable

Specialist

. Provided a professional and timely collection of outstanding

assigned accounts while maintaining excellent client relations.

. Followed up with customers for payment of outstanding invoices.

Responded to customer inquiries and resolved disputes, investigated

variances.

. Updated the Finance department on account status in addition to

advising the Sales Representatives of the status of their accounts.

. Monitor customer accounts for non-payment, late payments and other

irregularities.

December 2018 - Green and Spiegel

December 2020 Collections Officer

. Coordinated, investigated, and resolved payment/account

discrepancies which included short payments, over payments,

unapplied cash applications, misapplied cash applications as well

as posting errors.

. Ran an Aged Trial Balance for follow up letters to customers.

. Provided Lawyers and staff with all information required in a quick

and professional manner.

. Monitored credit performance and ensured the client operated and

maintained the account within the terms and conditions of

agreement, as applicable.

March 2018 - Weidmuller Canada

November 2018 Billing / Accounts Receivable

(contract)

. Processed all invoices received from Weidmueller Germany. Reviewed

invoices against the purchase orders, coded, verified, and

processed daily.

. Performed bank reconciliations, cash application and reconciled

daily cash reports.

. Performed day to day financial tasks including verifying,

classifying, and posting accounts receivable transactions.

. Followed up with customers for payment of outstanding invoices.

October 2017 - Norton Rose Fulbright

February 2018 Accounts Receivable Specialist

(contract)

. Collected on outstanding receivables for assigned portfolio using

SAP Collections Worklist and monitored aged work-in-progress.

. Provided support to and consulted with billing or responsible

lawyer with respect to the collections of receivables owing.

. Ran an Aged Trial Balance for follow up letters to customers.

September 2016 - The Somcan Group

October 2017 Billing & Accounts Receivable

Specialist

. Entered manual invoices into ACCPAC, ensuring freight charges were

correct and entered properly.

. Collected overdue accounts from customers through phone and email.

. Processed partial credits due to returned merchandise and processed

bill cancellations in billing platform.

. Resolved "hold orders" with customers to ensure a payment was made

and they are not beyond their credit limit.

. Verified bank deposits daily and posted payments when received.

May 2014 - Breakaway Fuels Ltd.

September 2016 Billing & Senior Collections

Specialist

. Communicated with the accounts payable managers on the

construction, commercial and industrial sides of the business to

ensure payments were sent out on time and customers respected their

credit limits.

. Prepared bank deposits and worked with the Cash Application team to

ensure payments were posted correctly.

. Reconciled customer accounts on an as needed basis.

. Closed the month end and ran statements, prepared volume and

revenue reports for the owner and accountant.

Dec. 2013 - Fasken Martineau DuMoulin

May 2014 Credit / Collection

Coordinator

. Provided professional and timely collections on outstanding

assigned accounts while maintaining excellent customer relations.

. Comprehensive understanding of the billing process to understand

issues that might arise from non-payment of invoices.

. Maintained documentation of collection efforts in the Firm's

accounts receivable management system (ARCS and Elite).

. Forwarded necessary data to lawyers/law clerks to facilitate the

collection or write-off of accounts and advised Management /

Lawyers on files to be sent to litigation.

July 1997 - Trans Montaigne Marketing

Canada (Morgan Stanley)

June 2013 Credit Analyst

. Ensured the timely collection of monies due, managing a portfolio

of $22M; portfolio consisted of large and medium complex wholesale

customers such as Costco, St. Lawrence Cement and U.S. Steel.

. Established credit limits using D&B analyzing each company's

profile.

. Reduced credit exposure by ensuring the customers adhered to their

credit terms and limits.

. Researched, analyzed, and prepared weekly credit updates for senior

management in Toronto and Denver highlighting

potential issues.

. Enhanced credit risk management by introducing a policy of annual

credit reviews for all customers, including regular customer visits

with our sales representative.

Contact this candidate