Executive Assistant Administrative

JOCELYN FETNER

PROFFESIONAL SUMMARY

Detail-oriented and resourceful Executive Administrative Professional with 10+ years of progressive experience supporting C-suite executives, managing complex operations, and leading high-visibility administrative functions within federal, corporate, and academic settings. Proven ability to streamline processes, manage cross- functional projects, and coordinate organizational logistics with discretion and efficiency. Adept in data management, reporting, and executive-level communication. Bilingual in French. PROFESSIONAL EXPERIENCE

Centers for Disease Control and Prevention (CDC) — Atlanta, GA Executive Assistant to the Division Director Idoneous Consulting / St. George Tanaq Corp. November 2019 – April 2025

• Served as primary executive assistant to the Division Director, managing complex calendars, high-level meetings, and divisional communications using Microsoft Outlook, Teams, and SharePoint.

• Oversaw the preparation, submission, and clearance of scientific journals, abstracts, and reports through CDC’s E-Clearance publishing system.

• Analyzed and evaluated program data to assess regulatory program effectiveness, identifying operational improvements.

• Coordinated and facilitated recurring division-wide meetings; produced agendas, managed AV support, recorded minutes, and distributed official materials.

• Managed divisional data tracking across multiple CDC systems (MACCS 1350, TASNET, CAMS, NCAMS, etc.), ensuring data integrity and accuracy.

• Developed and maintained detailed reports and dashboards to monitor project milestones, travel logistics, and training compliance.

• Proofread and edited official correspondence, memoranda, and briefing materials for internal and external dissemination.

Program Support Assistant The Coleman Group, Inc. August 2015 – November 2019

• Led domestic and international travel coordination for Field Support Branch leadership, managing travel requests, cost projections, and expense reconciliations. 678-***-****

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Atlanta, GA 30310

• Served as Division Administrator for CDC’s Non-U.S. Citizen Access Management System, facilitating secure access for foreign nationals and external partners.

• Supported training, procurement, and manuscript publication processes to maintain programmatic compliance.

• Conducted routine program analysis and reporting, applying qualitative and quantitative methods to assess operational efficiency.

• Coordinated large-scale meetings, workshops, and conferences with external partners and grantees.

Holeman & Finch Bread Co. — Atlanta, GA

Wholesale Account Coordinator & HR Assistant

October 2014 – August 2015

• Managed a portfolio of 250+ wholesale accounts across the Southeast, ensuring timely delivery logistics and account satisfaction.

• Designed and implemented production tracking tools to improve operational efficiency and reduce delivery errors.

• Assisted HR with payroll processing, employee communications, and policy documentation Chongqing University of Science and Technology & Technology - Chongqing, China English Instructor & Faculty Advisor

September 2012 – July 2013

• Designed and delivered ESOL curriculum for university students; served as faculty advisor for professional development initiatives.

Piedmont Hospital — Atlanta, GA

Room Service & Customer Service Representative

June 2008 – July 2012

• Provided patient-centered dietary and hospitality services within the hospital’s exclusive Waters Pavilion unit.

Georgia State University, Dept. of Sociology — Atlanta, GA Public Housing Project Intern

January – June 2011

• Conducted interviews and home visits with public housing residents for research initiatives.

• Managed confidential records and data abstraction processes in support of academic research.

EDUCATION

Bachelor of Arts in Sociology

Georgia State University, Atlanta, GA — May 2011

TECHNICAL SKILLS

• Software: Microsoft 365 Suite (Outlook, Teams, SharePoint, Excel, PowerBI), Google Suite

• Systems: CDC systems (E-Clearance, Concur, VSTS, MACCS 1350, NCAMS, ICAP, TASNET)

• Financial: Budgeting, Expense Reporting, Forecasting

• Languages: French (Intermediate)

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