FAITH PINTO
DINING SERVICE COORDINATOR
************@*****.***
ORANGE, VA
OBJECTIVE
I am seeking a position with a dynamic, growth-focused company where I can apply my skills and contribute to long-term success. I thrive in fast-paced environments and consistently bring a positive attitude and a strong commitment to customer-first service.
CERTIFICATIONS
ServSafe Food Handler Certification – National Restaurant Association Valid Through 2028
ServSafe Food Allergen Certification – National Restaurant Association Valid Through 2028
ServSafe Food Manager Certification- National Restaurant Association Valid Through 2030
EXPERIENCE
2023 - Present Dining Room Coordinator, Independent Living
The Colonnades, Sunrise Senior Living – Charlottesville, VA
Oversee operations of a full-service dining room and bar serving 200+ residents and guests
Supervise and schedule a team of 16 staff members to ensure efficient service
Plan and execute themed dining nights, private events, and holiday celebrations
Collaborate with culinary team to design seasonal menus and special offerings
Maintain high standards of customer service, safety, and cleanliness
2012 – 2022 Baker Training Specialist Bakery Trainer Baker/Baker Helper
Bakery Market Manager
Panera Bread – Virginia Beach, VA Elizabeth City, NC Charlotte, NC
Led a team of bakers and coordinated with retail to ensure consistent, high-quality baked goods
Opened new locations, trained new bakers, and ensured smooth operations
Collaborated with R&D to launch new products, enhancing the menu variety
Developed and implemented systems to support business growth and improve efficiency
Managed interviews, scheduling, and payroll for 9 cafes and 45 employees
03.2018 – 08.2018 General Manager
Badeaux’s Seafood and Grill – South Boston, VA
Managed payroll hours, staff scheduling, onboarding, and training, ensuring efficient team operations
Monitored and replenished kitchen and bar inventory
Coordinated catering and large party services, delivering exceptional service
Designed daily specials and trained staff on new dishes to maintain menu variety and guest satisfaction
Held ABC Manger and ServSafe certifications
EDUCATION
August 2015 Associate of Applied Science in Culinary Arts
Culinary Institute of Virginia – Norfolk, VA
AWARDS
Rookie Baker of the Year – Panera Bread, 2015
President’s Award - CIV, 2014
Community Service Excellence Award – CIV, 2012
REFERENCES AVAILIBLE UPON REQUEST