Pharmacy Technician Customer Service
Resume:
OBJECTIVE
Detail oriented and highly motivated Certified Pharmacy Technician and experienced Administrative Assistant with over 5+ years of management experience as an office manager for a painting company. Over 10+ years experience in customer service and two years experience as a pharmacy technician. Experienced in office administration, placing orders, and customer relations and great multi-tasking abilities. I am a quick learner who works well with others as well as on my own, and I will bring professionalism, integrity, and loyalty to the team.
EXPERIENCE
From April 2013 to January 2023
Carlos Landin Painting
Office Manager
Filed, placed orders, answered calls, maintained schedules, completed payroll and managed accounts and payments.
From May 2011 to March 2013
Walgreen’s Pharmacy
Certified Pharmacy Technician
Utilize customer service to accommodate patient needs.
Read and interpret physician’s medication orders and enter prescriptions accurately.
Process patient insurance using computer proficiency and knowledge of Pharmacy Information Systems.
Answer and resolve inquiries.
Experience in a fast-paced work environment.
Counting and filling prescription medications accurately; ie: correct medication, correct dosage, correct amount.
Typing and attaching medication labels.
Resolve insurance related issues and assist with various forms of financial needs.
Identify medications according to special storage and/or handling such as hazardous and/or refrigerated medications.
Communicate directly with patients over the phone and in person to assist with information on their medication and needs.
Maintained a friendly and positive attitude to provide the best customer service experience for the patient.
EDUCATION
From August 2010 to May 2011
Kaplan College
7142 San Pedro ste 100
San Antonio, TX 78216
Certified Pharmacy Technician
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