Arelys Rivera
**** ***** ** *, ******, WA *****
************@*****.***
Professional Summary
Customer-focused professional with extensive experience in delivering exceptional customer service. Proven ability to handle customer inquiries, resolve issues efficiently, and create positive experiences. Skilled in communication, problem-solving, and building strong customer relationships. Experience by recommending clothing items & accessories according to customer preferences & the latest fashion trends.
● Money-handling skills
● Detail-oriented
● Multitasking abilities
Professional Experience
FOOT LOCKER, KAPOLEI, HI
Sale Associate, December 2024 - January 2025
● Demonstrated leadership abilities while overseeing store operations, training, staff, managing employee performance, and ensuring visual merchandising standards are met.
● Motivated to achieve great results through enthusiasm from interacting with customers and athletic products.
● Strong, cognitive and mathematical skills, including problem analysis, decision-making, financial analysis
VETERANS HEALTH ADMINISTRATION (VA)
Food Service Worker, December 2021 - November 2022
● Include tasks such as food preparation and labeling food items.
● Maintaining kitchen cleanliness and sanitation washing dishes; operating and cleaning equipment.
● Serving customers in a friendly and
fast manner.
JACK IN THE BOX, LAKEWOOD, WA
Food Service Worker, December 2021 - November 2022
● Greeting customers with a friendly and welcoming attitude.
● Taking customers orders accurately, processing payments, and providing change as needed.
● Preparing food items according to company standards for quality, safety, and presentation.
MCDONALDS, LAKEWOOD, WA
McDonald's Cashier, March 2020 - May 2020
● Receive payment by cash, check, credit cards, vouchers, or automatic debits; issue receipts, refunds, credits, or change due to customers.
● Greet customers entering establishments; assist customers by providing information & resolving their complaints.
Education
Honolulu Nail Academy, LLC - Honolulu, HI
● Certificate of Completion (October 2024)
Escuela Virtual De Puerto Rico - San Juan, Puerto Rico
● High School GED (2020)
● Coursework: General Education, Public Health Studies Additional Skills:
● Bilingual - Speaks English and Spanish
References
Versayer Holman, MSA (VA)
Professional Reference
Nayelis Santiago, Pharmacist
210-***-**** / ******************@*****.***
Family Friend
Kayla Newton, Teacher
808-***-**** / ************@*****.***
Family Friend