Human Resource Case Manager

Leron Perkins Jr.

***** ****** *** *******, ** **428 *****.*******@*****.*** 312-***-****

Professional Summary

Astute professional, eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Motivated to learn, grow and excel in the Business Administration Industry. Adaptable and driven with a strong work ethic and ability to thrive in team-based or individually motivated settings.

Education

Governors State University – University Park, IL December 2024

Bachelor of Art in Business Administration

Specialization Human Resource Management

-Currently pursuing Master of Human Resource Management December 2026

Experience

Angel of God Resource Center- Riverdale, IL

Case Manager April 2025 - Present

Processed and completed Family Community Resource Center (FCRC) referrals assigned by state authorities, ensuring timely and accurate support for clients.

Conducted comprehensive client assessments to identify suitable job placement and training opportunities, tailoring solutions to individual needs.

Researched and cultivated partnerships with potential worksites to expand employment opportunities for clients.

Maintained and updated detailed case notes on the Illinois WorkNet Center platform, ensuring compliance with organizational and state requirements.

Analyzed and enhanced client resumes to optimize job applications, improving their competitiveness in the job market.

Supported community outreach initiatives, including organizing food giveaways and job fairs, fostering positive community engagement and resource accessibility.

Shuggies Snack Shack LLC. -Markham, IL April 2021 - November 2024

Owner/Operator

Health and Safety Compliance: Ensuring the food truck meets all health and safety regulations, including proper food storage and sanitation.

Customer Service: Interacting with customers, taking orders, and ensuring a positive customer experience.

Financial Management: Handling finances, including budgeting, pricing, and managing expenses. Marketing and Promotion: Promoting the food truck through social media, events, and other marketing strategies to attract customers.

Logistics: Managing the daily operations, including scheduling, location scouting, and ensuring the truck is well-maintained.

Staff Management: Hiring, training, and supervising any staff members.

Military Service October 2013- 2021

Illinois Army National Guard

MOS 92A Automated Logistics Supply Specialist

Operation Inherent Resolve June 2018- June 2019

Establishing and maintaining accurate stock records, inventory lists, and other supply documents to track received and issued materials.

Inspecting, counting and verifying quantities of incoming supplies against bills of landing, purchase orders, and shipping documents.

Conducting periodic inventory checks to identify discrepancies and taking corrective actions to maintain accurate stock levels.

United Parcel Service (UPS)- Chicago, IL January 2015 - April 2019

Ordered Management System Supervisor (OMS)

Overseeing daily operations, managing budgets, and train and develop employees to ensure compliance and accuracy

Maintain data systems for package operations, including auditing and analyzing information

Handle customer concerns, including escalations and service request

Perform general office tasks such as paperwork, typing, and/or use of a computer, filing, calculating and use of telephone

Skills & Abilities

Team Collaboration

Microsoft Office

Strategic Planning

Project Management

Operational Management

Business Administration

Superior Communication skills

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