Quality Assurance Technical Support
Resume:
ORIOWO OLUWASEYI
UTH Block Industry, Agbado, Ogun State.
Mobile/Whatsapp: +234**********
E-mail: ************@*****.***
Date of Birth: 12 of August 1985
Professional Profile
Analytical and Solution-focused professional with 15+ years of experience in delivering technical support and resolving end users issues. Track record of installing, configuring, maintaining software, hardware and networks, Focused on system efficiency. Likewise 5+ years in appliances repair and Over 2 years of experience in automobile repair and diagnosis.
Major Achievements
Over 70% Revenue generation at Kwese Tv
Quality assurance of all technician
Successfully Trained over 2,500 satellite technician across Nigeria
Installation of a central dish and cabling in EL Bazzar Building Ikoyi
Installation of central dish and cabling in Courtland Estate Lekki
Supervised over 30,000 installed satellite dishes at kwese Tv
Successfully designed a Jamb CBT center Golden Path School
Education
December 2004- April 2009 Olabisi Onabanjo University
Transport Planning and Management.
Bachelor of Science,
Certifications
Customer Service,
London Academy Business School, 2009
Satellite Communication,
Pragnya Meter, 2018
Viasat Certification,
Viasat Central, 2019
Automobile Training,
Federal Ministry of Works, Abeokuta, 2019
Introduction to CCTV system and AutoCad
Alison (CPD Certified), 2022
Basics of Computer Networking
Alison (CPD Certified), 2022
Work Experience
April 2008- October 2008 Lagos State Government {Ministry of Transportation}
Internship
Key Responsibilities
Allocation of Parking Space
Approval of Parking Space
Measuring of Parking Space
Approval of Transport Operations
Maintenance of Computer Networks
May 2012 - March 2013 Alimosho Local Government {Agbado Oke-Odo local Council Developement Area}
National Youth Service Corp
Key Responsibilities
Inspection of Site
Approval for building
Approval of Local Government Roads
October 2014 – August 2015 Iganmu Senior High School
ICT Instructor
Key Responsibilities
Computer Trainer
Monitoring Internet network
Computer Networking
Collation of Students Results
Handling Students Attendance
Printing of Student ID cards
Data Base handling
October 2017- September 2018 Cummi Nigeria, Lagos {Contract}
Technical Manager
Key Responsibilities
Quality Assurance and Control
Training of Technician
Internet WIFI Extension and Repair
Satellite Dish Installation
CCTV Installation
Internet Installation and set up
October 2018- December 2018 Kwese Tv, Lagos
Independent Contractor {Contract}
Key Responsibilities
Quality Assurance and Control
Training of Technician
Internet WIFI Extension and Repair
Satellite Dish Installation
January 2019- Till Date Sat-Sig Brothers
Technical Team Lead
Key Responsibilities
Installation of Satellite Dish
Installation of CCTV cameras
Installation of PABX Intercom
Installation of Internet Access Points
Computer Networking
Core Skills
Customer Service
Project Management
Satellite Communication
International leadership Training
Satellite Dish Installation {Ku Band and C Band}
Computer Networking {LAN, WLAN}
Electronic Repair
Access Point Installation
CCTV Installation {Local and Remote view}
Coaxial Cabling
Handling Ethernet Cables
Basics in Intercom Installation
CAT 5 and CAT 6 cabling
Installation of switches and hubs
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