Administrative Assistant/accounting Technician
Resume:
Lisa Harman
Administrative Assistant/Accounting Technician
*********@*****.*** Staunton, 24401, United States 540-***-**** Summary
Results-driven Administrative Assistant with over 20 years of diverse experience in office management and accounting processes. Proficient in Microsoft Office Suite, excel in scheduling, reconciling financial documents, and processing payments. Achieved efficient workflow and improved accuracy in billing procedures during tenure at Augusta Health. Ready to contribute exceptional organizational and customer service skills to enhance operations in any administrative capacity.
Work Experience
Administrative Assistant III, Augusta Health Cancer & Blood Disorders, Staunton, USA 11/2023 – 07/2024
Secured authorizations for chemotherapy and infusion medications. Acted as a liaison between the physicians and insurance companies. Utilized Microsoft Office Suite to streamline administrative processes. Administrative Assistant II, Augusta Health Pulmonology, Fishersville, USA 06/2019 – 11/2023
Registered, checked in, and checked out patients efficiently. Collected copays accurately to streamline financial transactions. Scheduled appointments, ensuring optimal patient flow. Managed multiple phone lines, providing prompt assistance. Employed Microsoft Office Suite for various administrative tasks. Scanned documents into Athena for electronic record-keeping. Reconciled end-of-day receipts and processed daily deposits. Reviewed deposits daily and monthly to ensure accuracy. Compiled dashboards and end-of-day reports for management review. Created claims for billing purposes, contributing to revenue cycle. Designed and updated providers' appointment schedules. Medical Office Assistant, Carilion Clinic, Staunton, USA 09/2015 – 06/2019
Coordinated and confirmed patient diagnostic appointments, surgeries, and medical consultations.
Executed various clerical and administrative tasks, including inventory management of medical supplies.
Operated office equipment and prepared reports, invoices, financial statements, and medical records.
Handled telephone communications and directed calls to appropriate staff. Registered patients and managed co-pay collections efficiently. Monitored and ensured lab compliance for 153 diabetic patients. Entered all ER and hospital discharge summaries into patient charts. Provided assistance to nurses and medical providers in patient care. Educated patients on utilizing MYCHART for better access to medical information. Secretary/Receptionist, Augusta Psychological Associates, Fishersville, USA 01/2006 – 06/2015
Managed telephone communications and efficiently directed calls. Scheduled and confirmed patient diagnostic appointments and medical consultations. Operated office equipment, preparing essential reports and records. Interviewed patients to gather information for intake and insurance documentation. Received and routed messages and documents to appropriate personnel. Performed a range of clerical and administrative functions to support office operations. Chief Deputy COMMISSIONER OF THE REVENUE, City of Staunton, VA, Staunton, USA 05/2000 – 12/2005
Provided guidance to taxpayers and assisted in the completion of tax forms. Consulted with taxpayers and their representatives to resolve inquiries. Entered tax return information accurately for processing. Processed individual and corporate income tax returns in compliance with regulations. Operations Specialist, Bank of Rockbridge, Fairfield, USA 08/1996 – 04/2000
Verified figures, postings, and documents for accuracy and mathematical integrity. Executed debits and credits to balance accounts efficiently. Resolved discrepancies found in financial records. Performed general office duties to support banking operations. Bank Teller, Bank of Rockbridge, Fairfield, USA
06/1983 – 08/1991
Processed transactions by cashing checks and dispensing funds. Received checks and cash deposits, verifying amounts for accuracy. Input customer transactions into banking systems for record keeping. Balanced currency and prepared checks in cash drawers at the end of shifts. Examined checks for endorsements and verified authenticity. Managed required processing for account services.
Education
Certificate, General Business Studies, BLUE RIDGE COMMUNITY COL, Weyers Cave, USA 06/1983 – 11/1984
Diploma, General Studies, RIVERHEADS HIGH SCHOOL, Staunton, USA 08/1979 – 06/1983
Skills
References
Michael Rosenthal
Augusta Health Pulmonology, Augusta Health
**********@*************.*** 540-***-****
Kat McNeal
Supervisor, Augusta Psychological Associates
Rennie Galford
Department Manager, Augusta Health
Microsoft Office Suite Medical Office Procedures Tax Processing Clerical Skills Data Entry Communication Organizational Skills Customer Service Team Collaboration Problem-Solving Accounts Payable and Receivables Banking reconciliation General Bookkeeping
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