Human Resources Case Manager

Liadys Torres Calero

***** ********* **, *******, ** 77084

713-***-**** ️ **************@*****.***

Professional Summary

Detail-oriented and analytical professional with over 15 years of experience in administrative operations, financial reporting, and human resources management across multicultural environments. Proven background in consular services and accounting functions, including cash reconciliation, payroll processing, data analysis, and compliance. Strong organizational and problem-solving abilities, complemented by recent U.S.-based experience supporting employment services for immigrant communities. Eager to contribute precision, reliability, and financial acumen to the accounting team at Perry Homes.

Professional Experience

Employment Case Manager

YMCA International Services – Houston, TX 2024 – 2025

Collected and analyzed client data to build employment readiness plans and track progress.

Guided clients through job applications, resume development, and career planning.

Maintained detailed client records and regularly reported outcomes.

Referred clients to certification programs and provided administrative support throughout.

Administrative Services

Guatemalan Consulate – Houston, TX 2017 – 2023

Receive and process payments for consular services and official documents.

Perform daily cash reconciliation and ensure accurate cash balancing.

Prepare bank deposits and submit them in accordance with consular procedures.

Issue official receipts and maintain proper transaction records.

Compile and submit monthly financial reports on document-related transactions.

Reconcile daily collections with receipts and deposits.

Accountant Assistant

Urbano Express – Ecuador 2013 – 2016

Record daily financial transactions and maintain ledgers.

Process invoices and manage accounts payable/receivable.

Reconcile bank statements monthly.

Organize and file financial documents.

Assist with payroll and tax reporting.

Monitor company expenses and prepare reports.

Ensure compliance with Ecuadorian accounting regulations.

Support audits and respond to financial inquiries.

Human Resources Analyst

Urbano Express – Ecuador 2011 – 2013

Processed payroll and attendance records for over 200 employees nationwide.

Managed employee contracts and generated reports on labor costs and efficiency.

Designed HR documentation systems to support accurate accounting and performance tracking.

Collaborated with finance teams to ensure budget alignment and compliance.

HR Management Specialist

Electrochemical Company – Cuba 2006 – 2010

Supported personnel administration including onboarding, performance tracking, and compliance.

Created training logs and developed reports on staffing metrics and cost efficiency.

Maintained detailed personnel files and supported internal audits.

Education

Bachelor’s Degree in Industrial Engineering

Universidad Marta Abreu de las Villas – Cuba 2006

Certifications

Introduction to QuickBooks Online – Coursera 2025

Excel Certification – 2014

Child Abuse Prevention Training – 2025

Workplace Harassment and Bullying – 2025

Universal Precautions – 2025

Key Skills

Accounting & Finance: Cash handling, financial reporting, payroll processing, reconciliation.

Administrative Operations: Data entry, documentation, auditing, procedural compliance.

HR & Compliance: Employee relations, policy development, training, contract management.

Technical Proficiency: Microsoft Excel, QuickBooks Online, Google Workspace, CRM tools.

Bilingual: Fluent in Spanish and English.

Adaptability: Experienced in multicultural, fast-paced environments.

Professional References

Kirenia Garcia – Employment Department Director, YMCA 832-***-****

Ricardo Amoroso – Employment Department Coordinator, YMCA 281-***-****

Mayra Ruiz – Viceconsul, Guatemalan Consulate 832-***-****

Personal Reference:

Alionis Ibanez 346-***-****

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