Customer Service Security Officer
Resume:
Hello, my name is
Paris Bell
**** *** ***** ** *** F, Tucker GA, 30084
*********@*****.***
Education
August 2019 - May 2022
Decatur High School, Decatur Ga - HS Diploma
Qualification Summary
Dynamic and customer-focused professional with extensive experience in customer service, security operations, and emergency communications. Proven ability to manage high-pressure situations, ensure safety, and provide excellent service to clients and colleagues. Adept at multitasking, problem-solving, and maintaining organizational standards. Professional Experience
October 2024 - PRESENT
Georgia State University, Atlanta GA - Security Officer
● Monitors and secures university hotspots and grounds.
● Conducts access control by checking in students and identifying unauthorized individuals.
● Ensures safety and compliance with security protocols across campus. August 2024 - October 2024
Allied Universal, Dunwoody GA - Security / Command Officer
● Monitored interior and exterior building cameras to maintain safety.
● Secured Class A facilities, ensuring the safety of occupants, visitors, and property.
● Managed building access and responded to security incidents effectively. February 2024 - July 2024
Dekalb County E911, Decatur GA - Communications Officer
● Received and managed emergency calls, providing critical support to callers.
● Dispatched appropriate emergency services while multitasking under high-stress conditions.
● Documented and relayed vital information accurately and efficiently. Skills
● Customer Service Excellence
2
● Merchandise Handling and Stocking
● Emergency Call Dispatching
● Proficient in data entry and record-keeping
● Experience in transcribing and managing patient care orders
● Skilled in processing admissions, discharges, and patient transfers
● Efficient in scheduling and coordinating healthcare services
● Proficient in filing and organizing medical documents
● Strong written and verbal communication for interacting with staff, patients, and families
● Experience in handling multi-line phone systems and managing communications across units
Certifications
GA. Post certified
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