El Paso Customer Service
Resume:
CLARA VARGAS
El Paso, TX 79934
Phone: 915-***-****
Email: ********@******.****.***
OBJECTIVE
To obtain a job position where the areas of experience in engineering and other fields to obtain a position where the knowledge gain can be transferrable for growth.
EDUCATION
UNIVERSITY OF TEXAS AT EL PASO
BS and MS in Electrical Engineering
August 1998 to July 2006 (GPA:3.75/4.0)
M.Ed in Curriculum and Instructions.
August 2017 to Present (GPA:--)
TEXAS WOMEN’S UNIVERSITY
MAT in Mathematics 7-12
Summer 2024 to present (GPA.—)
Alternative Certification Program
Summer 2024
OTHER RELEVANT EXPERIENCE
Alorica/IHOP/Burger King/Western Refinery/Starr Western/Payless Shoes/AIG/Allstate Insurance Team Member Customer Service-Summer 1997 to Present-El Paso, Texas Served customer orders tailored to their needs while have obtained customer loyalty in return. Took customer orders at register with customer in mind while following company standards that drive customer satisfaction. Followed food service standards while have achieved customer respect: Keeping dinning and playground rooms neat up to special customer needs while following standards mandated by federal government. Took other roles as cashier, expediter, drive thru, cook, prep cook, grader, and other customer service roles. JOB EXPERIENCE
SAN ELIZARIO ISD/EL PASO ISD/ANTHONY ISD/CANUTIlLO ISD/ HOPE Academy (Aurora, CO) /ACADEMY OF TRADES and Technologies (Albuquerque, NM) Guest Teacher /Teacher Substitute-December 2016 to Present-El Paso, Texas
• Substituted K12 classroom (all grade levels) while obtaining classroom certification on Engineering 6-12. Organized lesson plans, managed classroom routines, and student behaviors, crated day-to-day assignments and long-term assignments lesson plans, and corresponding curriculum materials. NISSAN TECHNICAL CENTER NORTH AMERICA
Audio IT Test Systems Engineer -November 2012 to July 2013- Farmington Hills, Michigan
• Developed the validation plan at the functional and Systems stage for the United States Market of Infotainment Systems and Infiniti Mexico, specific to the Spanish Navigation System, and including Audio IT Functional Validation Plan from Design Specifications and the implementation bench or component level validation plan and in-vehicle system level using automotive software tools as CAN analyzer and DDT2000 that use HSCAN and MSCAN protocol. GENERAL MOTORS PROVING GROUNDS
Safety Systems Test Engineer, Electrical Engineer-March 2012 to April 2012 Milford, Michigan
• Collected and reported test data to be used as decision factor on new technology implementation as 360 safety view, supplier quality, and lessons learned used to improve product quality and customer perception using validation systems tool.
FORD MOTOR COMPANY
Product Development, Electrical Engineer (FCG) -July 2006 to July 2008 Dearborn, Michigan
• Performed Safety Systems test on Safety Rear Camera that warns the driver of a hazard using a hectic and audible warning for North America and Latin America Program vehicles at the Michigan Proving Grounds using automotive tools as CAN analyzer and GPS position tools on static and dynamic test
• Validated Safety System user interface as hectic warning on driver seat, audible safety warning, and Visual Navigation Screen display warning against measures as target vehicle time to display warning, or time until it is audible to driver, or time until its intensity on driver seat reaches a vibration feeling, measure against time difference to collision between target and subject vehicle.
• Created, developed and Implemented test plan of electrical systems and components as infotainment, HMI, body electronics, and safety systems as SAT radio, ambient lighting, rain sensor, rear camera, blind spot, parking assistant, audio systems, air pressure sensor, and other body electronics electric systems and electrical automotive components.
• Created BOMs for cost reduction activities at manufacturing facility used to benchmark electric automotive components for three different vehicle models against competitors of the same market section. BNSF Railway
Internship, Electrical Engineer -June 2005 to August 2005 Minneapolis, Minnesota
• Participated on Lean, Six-Sigma, and Quality Projects at Minneapolis-twin cities yard and participated on the maintenance project as installation of communication radios along the railroad tracks for which I created of new radio installation drawing using AutoCAD.
• Designed current BNSF logo to be displayed on updated website as part of website renovation project that is today displayed on all BNSF locomotives and trains, designed current company Logo using AutoCAD and Dreamweaver.
SKILLS
Cadence PSD 15.0 (PSpice).
Quick books
CAD Design Tool.
LabView
AutoCAD.
C Programming Language
CAN analyzer Automotive Test Tool
Assembly Language
DDT 2000 Automotive Diagnostic Tool
Microsoft: Word, Excel, PowerPoint and Access
Dream Waiver Web-design Tool. GoogleApps,
Classroom and Schoology
CERTIFICATIONS AND AWARDS
AlphaChi, National College Honor Society in 2018
Green Belt Quality Certified, Ford Motor Company,
2007
Merit Based Grant, Awarded, University of Texas at El Paso in 2005
Property, Casualty/Life, Health Insurance, 2010
RELEVANT COURSES
EE 2350 - Electric Circuits I: Analysis of electric circuits in DC and AC steady state: simulation tools EE 2351 - Electric Circuits II: Analysis of transient behavior in first order and second order circuits: Laplace transforms, Network functions, frequency response representation. EE 2151 - Lab for EE 2351: Use of oscilloscopes, function generators, and power supplies: computer aided design using schematic capture software PSpice.
EE 5312 – Advanced Optoelectronic Devices
EE 5311 – Semiconductor Devices
EE 4385 – Biomedical Instrumentation
EE 5374–Advanced Digital System Design I
EE 4375 – VLSI Design I
EE 4365 – Topics on Software Computing MIT 5324 –
Object Oriented Analysis and Design
EXTRA CURRICULAR ACTIVITIES
IEEE, Solar Car Challenge, Secretary in 2004, and
2006
Toastmaster, Member in 2006
7th CISD Spanish Spelling Bee Judge, March 2005
Women in Engineering, Member 2004
Contact this candidate