Quality Control Data Entry

BRYAN NGUYEN

Los Angeles +1-626-***-**** ************@*****.*** LinkedIn: bao-nguyen-0080a823a SKILLS & EXPERTISE

● Technical Skills: Excel (VLOOKUP, Pivot Tables, Power Query, Analytic Solver), SQL (MS SQL Server Management Studio 18), Tableau, SPSS Statistics, IBM Watson, Google Analytics (familiar), PowerPoint, Word, Visio, Access, C#

● Analytical Skills: Marketing Campaign Analysis, Sales Conversion Analysis, Data Visualization, Trend Analysis, Competitive Research, Quality Control

● Professional Skills: Client Communication, Vendor Management, Presentation, Team Collaboration, Time Management, Attention to Detail

● Other: Bilingual (Fluent in Vietnamese), Customer Service, Process Management WORK EXPERIENCE

Remittance Processing Specialist IV - Deluxe.Monterey Park, CA 10/24 - Present

● Manage data entry and advanced back-end functions in ImageRPS PROD System, ensuring accurate processing and reconciliation of client deposits, enhancing data integrity for 50+ daily transactions.

● Analyze and balance complex datasets, using independent judgment to make data-driven decisions, reducing processing errors by 10%.

● Communicate with clients to provide updates on work progress, ensuring satisfaction and delivering effective solutions for marketing-related data needs.

● Perform quality control checks to maintain process adherence to improving report accuracy.

● Act as backup lead, delegating tasks and managing team inquiries, fostering a collaborative environment to meet deadlines.

Manager Assistant and Account Specialist - HC Food Co Ltd.Commerce, CA 06/21 - 01/23

● Worked in a team of 10 sales representatives to analyze market trends, pricing, retail, wholesale, and vendor performance. Utilized regression analysis in Excel to predict market trends by examining relationships between quantitative variables, leading to improved product selection and increased sales

● Demonstrated the ability to analyze performance and results of products/initiatives and develop business cases for new opportunities based on location, consumer behavior, and product trends. Analyzed market trends, resulting in a 5-10% increase in sales and a reduction in costs for the business.

● Consulted with customers, negotiating contracts, and customizing vendor products to meet specific client needs, resulting in enhanced customer satisfaction and retention. Provided insights to senior leadership by benchmarking products against competitors and recommending strategic improvements. RELEVANT PROJECT

Southern Glazer’s Sales Analysis: Used Gap sales history to provide analysis on Sales analysis reports using Microsoft Excel (VLOOKUP, SUMIF, Pivot Table, Pivot Chart, MATCH). Fodor's Business Analyst: Completed a timed Excel-based marketing analytics project involving sales data analysis, revenue trend calculations, coupon code visualization, advanced lookup formulas, and real-world critical thinking scenarios to support data-driven decision-making. EDUCATION

Bachelor of Arts in Business Administration Business Analytics. California State University, Fullerton January 2020 - May 2023.

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