Warehouse Fulfillment Lead, CA DMV CSR, Autozone Inventory Manager
Resume:
Aaron Lopez
**** * *** ***** - ****** CA *****
*****.********.*****@*****.***
CAREER OBJECTIVE
Seeking a career opportunity that will enable me to apply my education and training. Certifications
• First Aid / CPR / OSHA-10/ Confined Space / Traffic Safety / Workplace Safety
• Residential Wiring / Grade Checking / Blueprint Reading
• Hazardous Wast Removal initial 40 / ATSSA Flagging Certified
• Lead Renovation and painting / Certified in Basic Electrical Knowledge EDUCATION
Professional Office Assistant Certification
Cesar Chávez, Fresno Adult School, CA 08 / 2018 to 11/2018 Vally Apprenticeship connections
Thinking For a change Education; Pre-Apprenticeship Training Program 04 /2024 to 06 /2024
• Soft Skills Training Development to enhance Professional Communication
• Critical and Practical Thinking Training to Recognize Risk
• Motivational Change and Behavioral Therapy
• National Safety Council Training 450 Hour Multi-Craft Core Curriculum WORK EXSPERIENCE
AutoZone Sales Manager Parlier CA 07/2024 - present
• Responsible for driving commercial sales within my location
• Primary point of contact visiting accounts, and ensuring they are serviced, and deliveries are made as promised.
• Keeping accurate daily records of store stalk and deliveries insuring on hand availability of inventory.
• Track performance metrics such as productivity, accuracy and on time delivery.
• Provide clear communication and feedback driving continuous improvement. Aaron Lopez
California Department of Motor Vehicles Representative Fresno CA 07/2022 - 05/2023
• registrations, driver's license renewals and title transfers, ensuring accuracy and compliance with DMV regulations.
• Proficiently processed a high volume of customer transactions daily, including vehicle registrations, driver's license renewals and title transfers, ensuring accuracy and compliance with DMV regulations.
• Demonstrated exceptional communication skills by effectively addressing customer inquiries, explained complex procedures and provided clear instruction on required documentation.
• Utilized strong problem-solving abilities to resolve customer issues and complaints promptly, resulting in an increased customer satisfaction ratings and excellent time management reducing the waiting period.
• Team building and collaboration to streamline prosses, identifying areas of improvement and implementing solutions to enhance overall customer service delivery.
• Exhibited, patience, empathy, and professionalism when assisting customers with diverse backgrounds and needs, fostering relationships.
• Demonstrate and record keeping maintaining efficiency and accuracy in a day-to-day operation.
Team Leader Amazon Fulfillment Center Fresno CA 2018-2021
• Provide leadership and supervision to a group of associates, guided them in performing their duties effectively and efficiently.
• Identified opportunities for process improvement, implementing measures to enhance productivity, efficiency, and safety within the fulfillment center.
• Trained new hires on (SOP’s) safety protocols and equipment operation to ensure adherence to quality standards and operational excellence.
• Coordinate workflow and assigned tasks to associates to meet production goals and customer demand, optimizing resources and minimizing downtime.
• Enforcing safety policies and procedures to maintain a safe working environment, conduct safety audits and address any concerns or hazards promptly. Aaron Lopez
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