Customer Service Business Development
Resume:
B
Tonya
Brown
tdbrown****@yahoo.c
om
Southaven, MS 38671
WWW: Bold Profile
SUMMARY
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
SKILLS
Positive And Constructive Feedback
Customer Consulting
Customer Complaint Resolution
Customer Assistance
Multitasking
Business development support
Windows 95/98/2000/XP/XP Pro/NT
Problem-Solving
Team Coordination
Team Member Training
EXPERIENCE
Customer Service Representative
Horn Lake, MS
Circle K/ Jun 2022 to Current
Processed customer payments, counted money in cash drawers and balanced receipts with sales.
Verified age of customers purchasing alcohol or tobacco products with valid ID. Stocked shelves with merchandise such as snacks, drinks and other convenience items. Maintained cleanliness of store by sweeping floors, wiping counters and restocking shelves.
Operated cash register to process transactions accurately and efficiently. Performed daily inspections on pumps, tanks, hoses and nozzles for proper functioning. Provided excellent customer service by addressing complaints promptly and courteously.
Ensured compliance with all safety regulations within the store environment. Wireless Sales Associate
TROC Global/ Apr 2020 to Jun 2021
Assisted customers with product selection and purchase decisions by providing information on features, benefits and wireless service plans. Demonstrated knowledge of the store's inventory to answer customer inquiries regarding availability and pricing of products.
Performed daily opening and closing procedures including cash handling and reconciliation of cash drawers.
Home Care Aide
Memphis, TN
First Choice/ May 2019 to Apr 2020
Provided personal hygiene assistance to clients, including bathing, dressing, and grooming.
Assisted clients with mobility issues by helping them transfer in and out of bed or wheelchair.
Monitored client vital signs such as pulse rate, respiration rate, temperature and blood pressure.
Recorded patient information such as condition, diet and progress in medical records. Performed light housekeeping duties including changing linens, laundry, vacuuming and dusting.
Collaborated with other members of the healthcare team to ensure quality care for all clients.
EDUCATION AND TRAINING
High School Diploma
Whitehaven High School Expected in May 2025
Memphis, TN
Diploma : Medical Office Administration
Concorde Career College Jan 2010
Memphis
Bachelor of Science: Health Administration
Ultimate Medical Academy - Clearwater
Clearwater, FL
Some College (No Degree): Bachelor of Business Administration Strayer University
Washington, DC
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