Customer Service Home Health
Resume:
Jazmere Williams
Philadelphia pa *****
*****************@*****.***
Summary of Qualifications:
• Healthcare
• Interpersonal
• Detail Oriented
• Time Management
• Customer Service
• Problem Solving
• Teamwork
• Money Handling
Core Competencies:
Healthcare
• Performed personal care activities, including bathing, grooming, dressing, eating, and utilizing the bathroom
• Performed household duties, including meal preparation and light housekeeping
• Provided patients with mobility assistance
• Prepared and submitted all documentation by established deadlines in conjunction with policies and procedures
• Reported unusual behavior and any other pertinent patient information to supervisor
• Exhibited flexibility in responding to the needs of the patient
• Oversaw administration of medications
Customer Service
• Responded to customer complaints and questions
• Contributed to the customer service experience by educating and enlightening customers on product prices and details
• Treated customers with courtesy and assisted them with locating items
• Adhered to safety procedures in ensured the security and safety of customers within the store
• Ensured total satisfaction of customers during their shopping experience
• Responded professionally to compliments and complaints from customers Cashier
• Handled cash, credit, or check transactions
• Scanned goods and collected payments
• Ensured pricing was correct
• Issued change, receipts, or refunds
• Redeemed stamps and coupons
• Counted money in cash drawers at the beginning and end of shifts to ensure that amounts were correct and that there was adequate change
Employment: Memorial Health, Philadelphia, PA
Home Health Aide 2019 to 2021
Hands From The Heart Home Healthcare Services, Bala Cynwyd, PA Home Health Aide 2018 to 2019
Save A Lot, Philadelphia, PA
Customer Service Associate/Cashier 2016 to 2017
Education: Youthbuild Charter School Philadelphia, PA High School Diploma
Certifications: Empire Beauty School Springfield, PA Cosmetology
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