Human Resources Employee Relations

Bridget Dowden,

SHRM-CP

**** ****** **** **., **********, IN 46112

(812) 322 - 0314

**************@*****.***

Human Resources professional with 10+ years’ experience in talent acquisition, onboarding, recruiting, HRIS, benefits administration, employee relations and investigations, policy implementation, HR compliance, learning and development, succession planning, change management, and employee engagement and retention initiatives. Excellent communication, strategic planning, and project management skills. Professional, creative, people focused, and results driven. Experience

OCTOBER 2023 – PRESENT

Plant Human Resources Manager – Fukai Toyotetsu Indiana Corporation

• Manage HR operations for over 400 full-time and variable workforce employees in a manufacturing environment including recruitment, onboarding, training, performance management, compensation, employee relations, investigations, and benefits administration.

• Plan and implement HR departmental goals and KPIs that support the company’s global strategies and present to the executive leadership team monthly.

• Collaborate with the executive team, including the president, to develop and implement policies and standard work instructions; track implementation using the PDCA model.

• Oversee EHS, Training, and IT departments and provide additional HR support as needed.

• Inform management of HR related concerns; develop management training for succession planning, conflict management, leadership development, and HRIS systems.

• Maintain compliance with employment laws and regulations; file EEO-1 reporting.

• Manage the implementation of a new HRIS system; coordinate profiles for all employees, provide additional support to ensure access for all employees, develop training sessions, and provide translation so all employees understand any changes in the communication.

• Plan employee appreciation events monthly and service awards to increase focus on engagement resulting in a decrease of 91% in turnover to a 31% annualized turnover rate in FY2024 and increasing attendance 5% compared to LY to a 95% weekly attendance rate.

• Maintain OSHA and ISO standards and regulations to ensure compliance, follow up on incident reports and workers’ compensation claims, schedule employee safety training, and partner with the leadership teams to develop countermeasures.

NOVEMBER 2021 – OCTOBER 2023

Executive Director of Human Resources and Safety – Brehob Corporation

• Developed and implemented global HR department strategies that support the organization’s goals.

• Managed HR operations in all Midwest locations across several states, including recruitment, onboarding, training, performance management, compensation, FMLA, workers’ compensation, HRIS support, and benefits administration while maintaining compliance with federal and state law.

• Collaborated with the executive team, including the president/owner, to develop and implement policies and procedures and created company best practices.

• Advised and counseled management on HR related matters; developed management training, created a ranking scale for technicians based on skills and training, and developed succession planning.

• Maintained compliance with AAP reporting and EEO-1 filing. 2

• Conducted employee relations investigations maintaining confidentiality.

• Managed benefits administration during onboarding and open enrollment periods; conducted annual meetings for policy renewals and vendor agreements.

• Tracked and reported on departmental measurables weekly.

• Prepared and performed safety audits to maintain CCS and OSHA compliance, maintained ISO certification through yearly audit, and scheduled employee safety training and conducted monthly safety meetings on various topics relevant to the industry. JUNE 2018 – OCTOBER 2021

Human Resources Operations Manager – Supply Chain – Ulta Beauty

• Led and motivated a team of 100+ associates to ensure productivity, safety, and quality standards were met.

• Identified and prioritized action steps, set timelines, and allocated resources needed to accomplish departmental goals.

• Managed agency representatives and team members, partnered to discuss orders, and scheduled orientation.

• Advised and counseled management on HR related matters.

• Developed and implemented Train the Trainer courses to broaden the scope of succession planning and improve the effectiveness of training; resulted in a decrease in safety incidents and overall increase in productivity facility wide.

• Sought out opportunities for continuous improvement and drove KPIs; tracked and reported on measurables weekly.

• Managed employee performance and gave consistent feedback.

• Created the Diversity and Inclusion Committee, partnered with peers to champion DEIB, created trainings for management, and planned events celebrating diversity.

• Collaborated with the leadership teams to create company best practices. NOVEMBER 2011 – JUNE 2018

District Manager – Claire’s

• Performed all essential HR functions, benefits enrollment, FMLA/LOA requirements, recruiting and onboarding, and handled employee disputes in a professional and timely manner.

• Partnered with corporate on employee relations concerns and investigations.

• Trained associates, assistant managers, and store managers to exceed company goals.

• Opened new and remodeled stores within the district, setting visual presentations, recruiting and training new hires.

• Planned several events to influence results and maintain a positive presence in the community. Education/Certifications

DECEMBER 2010

Bachelor of Science - Business Communications – Ball State University, Muncie, IN JUNE 2023 – JUNE 2030

Society for Human Resources Management – Certified Professional 2023 – PRESENT

Society for Human Resources Management – national member IndySHRM – chapter member & communications committee member

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