Customer Service Cedar Rapids
Resume:
Julia A. Vyskocil
Parker, CO 80138
*************@*******.***
WORK EXPERIENCE
National Czech & Slovak Museum & Library
**** *********** Place SW
Cedar Rapids, IA 52404
Director of the FOH and Store: Andrea Siebenmann
Position: Assistant to the Director of the FOH and Store
Job duties: Assisting Director in ordering merchandise from the Czech Republic, Slovakia, and other countries, inventory, pricing, dealing with vendors overseas, patrons coming into the Museum, cash register, deposits, dealing with the Euro, Czech Crown and the US dollar, customer service, working with the embassies of the Czech Republic and Slovakia.
08-2022 to 05-2023
Limitless Potential
314 Moose Dr NW
Cedar Rapids, IA 52405
Supervisor: Allonda Pierce
Position: Unit Director
Job Duties: Care for adults with intellectual disabilities with their daily needs and to live beyond their limitations. Staff also made medical/any other appointments, helped with grocery shopping, Special Olympics, and any other things that came around. Handled petty cash. Dealt with parents/guardians.
09-2020 to 04-2022
Unity Point St. Luke's Hospital 3East
1026 A Avenue NE Cedar Rapids, IA 52402
Supervisor: Alexis Vasquez
Position: Unit Secretary/Tech Behavioral Health 3 East
Job Duties: Admissions/Discharges, ordering supplies, phones and customer service with families and other persons that called the floor, helping to keep the floor safe for each Behavioral Health Adolescent, I also would have a patient a few times a month when the floor was short staffed, and I did whatever the unit needed me to do. I did have to call Security when there was trouble happening and make sure the communication was open so there were no problems getting the problem solved.
05-2018 to 08-2020
Unity Point St. Luke's ED
1026 A Ave NE Cedar Rapids, IA 52402
Supervisor: Erica Jacobs
Position: Registration Specialist
Job Duties: Registration of Emergency Department patients. I sat at the front of the department and greeted the patients as they entered the department. I got the patient into th computer and then notified the Triage Nurse that the patient was ready to be seen. Preformed the correct duties when a lockdown of the department was called. Registered the patients, collected co-pay and made sure the medical staff had what they needed to procede with the patient.
03-2017 to 05-2018
Limitless Potential
314 Moose Dr NW Cedar Rapids, IA 52405
Supervisor: Allonda Pierce
Position: Lead Supervisor
Job Duties: Assisted adults with intellectual disabilities with daily living and chores. I helped them to live beyond their limitations.
08-2016 to 06-2017
McLeod Health Systems
Florence, SC
Supervisor: Donna
Position: Pre-Surgical Registration
Job Duties: Registered patients pre-surgical, insurance verification, co-payment collections and post-surgical collections.
Left due to daughter needing my service when she had a baby.
02-2016 to 08-2016
HCA Central Business Office
Denver, CO 80237
Supervisor: Victoria
Position: Insurance Verification Specialist
Job Duties: Verification of insurance for out-patient surgical centers, customer service, contacting insurance companies, explaining patient's policy coverage, collecting co-pays.
I had moved to help my son with my grandson, while my son was go to ATF training for the government.
06-2015 to 02-2016
McLeod Health Systems
Florence, SC
Supervisor: Donna
Position: Registrar ED
Job Duties: Registration for patients in the Emergency Department, insurance verification, collections of co-pays.
6-2014 to 06-2015
Olean General Hospital
Olean, NY
Position: Patient Access
Job Duties: Registration for out patient procedures, insurance verification, Switchboard duties.
09-2013 to 04-2014
Olean YMCA Daycare Center
Olean, NY
Position: Lead Teacher
Job Duties: Daily lesson plans, general childcare, potty raining, cleaning, customer service, follow state regulations.
04-2011 to May 2013
Jungle Friends Daycare Center
Cedar Rapids Ia
Positions; Lead Teacher
Job Duties: Daily lesson plans, general childcare, customer service, oversaw compliance with DHS regulations, managed state food program subsidy. I helped from the inception of Jungle Friends.
06-2010 to March 2011
Temporary Services
I worked for various tmporary services including administrative assistant and computer work for various companies.
02-2009 to 05-2010
Independent Services
Nanny and Personal Assistant to area executives in Denver CO
08-2004 to 02-2009
Clarcorp Industrial Sales
Waukesha, WI
Co-Owner: Donna Clark
Position: Bookkeeper
Job Duties: Bookkeeping, product inventory control, purchasing, accounts payable and recievable, and customer service.
2002-2004
Panera Bread
Iowa and Wisconsin
Positions: Baker Supervisor
Duties: Responsible for daily baking, ordering and inventory control, customer service.
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