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Customer Service Cedar Rapids

Location:
Parker, CO, 80138
Salary:
20.09
Posted:
May 25, 2025

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Resume:

Julia A. Vyskocil

***** **** ***** ***

Parker, CO 80138

319-***-****

*************@*******.***

WORK EXPERIENCE

**-**** ** *******

National Czech & Slovak Museum & Library

**** *********** Place SW

Cedar Rapids, IA 52404

Director of the FOH and Store: Andrea Siebenmann

319-***-****

Position: Assistant to the Director of the FOH and Store

Job duties: Assisting Director in ordering merchandise from the Czech Republic, Slovakia, and other countries, inventory, pricing, dealing with vendors overseas, patrons coming into the Museum, cash register, deposits, dealing with the Euro, Czech Crown and the US dollar, customer service, working with the embassies of the Czech Republic and Slovakia.

08-2022 to 05-2023

Limitless Potential

314 Moose Dr NW

Cedar Rapids, IA 52405

Supervisor: Allonda Pierce

319-***-****

Position: Unit Director

Job Duties: Care for adults with intellectual disabilities with their daily needs and to live beyond their limitations. Staff also made medical/any other appointments, helped with grocery shopping, Special Olympics, and any other things that came around. Handled petty cash. Dealt with parents/guardians.

09-2020 to 04-2022

Unity Point St. Luke's Hospital 3East

1026 A Avenue NE Cedar Rapids, IA 52402

Supervisor: Alexis Vasquez

319-***-****

Position: Unit Secretary/Tech Behavioral Health 3 East

Job Duties: Admissions/Discharges, ordering supplies, phones and customer service with families and other persons that called the floor, helping to keep the floor safe for each Behavioral Health Adolescent, I also would have a patient a few times a month when the floor was short staffed, and I did whatever the unit needed me to do. I did have to call Security when there was trouble happening and make sure the communication was open so there were no problems getting the problem solved.

05-2018 to 08-2020

Unity Point St. Luke's ED

1026 A Ave NE Cedar Rapids, IA 52402

Supervisor: Erica Jacobs

319-***-****

Position: Registration Specialist

Job Duties: Registration of Emergency Department patients. I sat at the front of the department and greeted the patients as they entered the department. I got the patient into th computer and then notified the Triage Nurse that the patient was ready to be seen. Preformed the correct duties when a lockdown of the department was called. Registered the patients, collected co-pay and made sure the medical staff had what they needed to procede with the patient.

03-2017 to 05-2018

Limitless Potential

314 Moose Dr NW Cedar Rapids, IA 52405

Supervisor: Allonda Pierce

319-***-****

Position: Lead Supervisor

Job Duties: Assisted adults with intellectual disabilities with daily living and chores. I helped them to live beyond their limitations.

08-2016 to 06-2017

McLeod Health Systems

Florence, SC

Supervisor: Donna

843-***-****

Position: Pre-Surgical Registration

Job Duties: Registered patients pre-surgical, insurance verification, co-payment collections and post-surgical collections.

Left due to daughter needing my service when she had a baby.

02-2016 to 08-2016

HCA Central Business Office

Denver, CO 80237

Supervisor: Victoria

303-***-****

Position: Insurance Verification Specialist

Job Duties: Verification of insurance for out-patient surgical centers, customer service, contacting insurance companies, explaining patient's policy coverage, collecting co-pays.

I had moved to help my son with my grandson, while my son was go to ATF training for the government.

06-2015 to 02-2016

McLeod Health Systems

Florence, SC

Supervisor: Donna

843-***-****

Position: Registrar ED

Job Duties: Registration for patients in the Emergency Department, insurance verification, collections of co-pays.

6-2014 to 06-2015

Olean General Hospital

Olean, NY

716-***-****

Position: Patient Access

Job Duties: Registration for out patient procedures, insurance verification, Switchboard duties.

09-2013 to 04-2014

Olean YMCA Daycare Center

Olean, NY

Position: Lead Teacher

Job Duties: Daily lesson plans, general childcare, potty raining, cleaning, customer service, follow state regulations.

04-2011 to May 2013

Jungle Friends Daycare Center

Cedar Rapids Ia

Positions; Lead Teacher

Job Duties: Daily lesson plans, general childcare, customer service, oversaw compliance with DHS regulations, managed state food program subsidy. I helped from the inception of Jungle Friends.

06-2010 to March 2011

Temporary Services

I worked for various tmporary services including administrative assistant and computer work for various companies.

02-2009 to 05-2010

Independent Services

Nanny and Personal Assistant to area executives in Denver CO

08-2004 to 02-2009

Clarcorp Industrial Sales

Waukesha, WI

Co-Owner: Donna Clark

800-***-****

Position: Bookkeeper

Job Duties: Bookkeeping, product inventory control, purchasing, accounts payable and recievable, and customer service.

2002-2004

Panera Bread

Iowa and Wisconsin

Positions: Baker Supervisor

Duties: Responsible for daily baking, ordering and inventory control, customer service.



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