Information Systems Business Analyst

Manasa chigurupati

PROFESSIONAL SUMMARY

Motivated and detail-oriented professional pursuing a master’s in computer information systems with experience in B2B SaaS sales and CRM tools. Proven ability to generate leads, drive engagement, and support marketing and sales strategies in fast-paced environments. Looking to leverage strong communication, analytical, and client relationship management skills to contribute to cross-functional teams at the intersection of IT and business.

EDUCATION

Master of Science in Computer Information Systems Aug 2023 - May 2025

Rivier University, New Hampshire, Nashua.

Master of Business Administration (MBA) Sep 2022 Aug 2022

Jawaharlal Nehru Technological University, Hyderabad (JNTUH), India

PROFESSIONAL EXPERIENCE

Inside Sales Executive Taxilla IT Solutions – Hyderabad, India

Nov 2022 – Jul 2023

Company Overview:

Taxilla is a leading B2B SaaS company in the RegTech space, providing cloud-based solutions for GST compliance, e-invoicing, and financial data integration. Its clientele includes large enterprises, tax consultants, and ERP integrators.

Key Responsibilities:

Generated leads via cold calling, email campaigns, and LinkedIn Sales Navigator.

Delivered personalized product demonstrations tailored to client requirements.

Maintained sales pipelines and tracked performance using HubSpot CRM.

Coordinated with marketing teams to optimize email campaigns.

Conducted in-depth market research and competitor analysis.

Key Achievements:

Developed a lead pipeline worth 40+ lakhs within 5 months.

Enhanced follow-up efficiency by 25% using structured CRM workflows.

Achieved a 20% boost in engagement rates through targeted email campaigns.

TECHNICAL & BUSINESS ANALYST SKILLS

Business Analysis: Requirements gathering, stakeholder communication, use case documentation, process mapping, gap analysis

CRM & Sales Tools: HubSpot, LinkedIn Sales Navigator

Data Analysis & DBMS: Excel, SQL, relational databases, data visualization

Documentation & Reporting: BRD, FRD, workflow diagrams, PowerPoint presentations

Market Research: Competitor analysis, trend tracking, business insights

Microsoft Office Suite: Word, Excel, PowerPoint, Outlook

ACADEMIC PROJECT:

QUALITY OF WORK LIFE

As part of my academics, I have done a project on QUALITY OF WORK LIFE

Main objective of the project is how the employees are to enhance the overall wellbeing, job satisfaction, and work-related experiences of employees within an organization.

The goal is to create a more fulfilling and productive work environment for employees

TRANSFERABLE SKILLS

Effective Communication

Team Collaboration & Motivation

Critical Thinking & Problem-Solving

Adaptability in Fast-Paced Environments

Strategic Planning & Decision-Making

TOOLS:

HubSpot: Skilled in leveraging HubSpot for lead management, email marketing, and sales automation.

LinkedIn Sales Navigator: Experienced in utilising LinkedIn Sales Navigator for targeted prospecting and relationship building.

MS Office: Expertise in using Excel for data analysis, PowerPoint for presentations, and Word for documentation

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