Business Development Customer Relationship

CURRICULUM VITAE

BIO-DATA

Name: Okodel Denis

Date of Birth: May 05th1991

Address: AIL AIN ABUDHABI

Cell Phone: +971*********/+256*********

E-mail: ********@*****.***

Passport Number: A00918922

Nationality: Ugandan.

Hobbies: Reading, Writing, Brainstorming, sports, traveling, interacting with others discovering new things.

Values: Honesty, customer focus and high level of Integrity. Academic Interests: Marketing and sales, Money and banking and financial literature. Core Relevant Skills/Experience

• Good credit analytical skills

• Basic Knowledge of Cleaning Knowledge Equipment and Supplies.

• Excellent operational and risk management skills

• Good client relationship management skills

• Good problem solving and clear decision-making skills with high level of integrity.

• Interpersonal and good communication skills

• Computer skills with proficient skills in Microsoft applications especially MS Excel, word, power point banking systems and other internet applications.

• Monitoring, evaluation and timely reporting skills performed under pressure with minimum supervision.

• Ability to work in a dynamic environment and change.

• Good leadership and Team work skills

• Physically Fit to stand for Long Hours

• Meticulous attention to details and ability to follow instructions.

• Knowledgeable in securing the premises or facility.

• Affective handling and resolution of conflicts.

• Quick to think and act in emergency situations.

• Excellent skills of detecting imminent threats.

• Handling rotating shifts.

1. WORK EXPERIENCE:

15th MAY 2024- UPTO-DATE Tuk-tuk Driver at ALNARJES NURSERY FIRM AL AIN ABUDHABI.

Key duties and responsibilities:

• Ensuring safe drive of customers to the firm zoo.

• Driving the Tuk-tuk in consideration of safety of persons and property.

• Perform duties of a tour guide by comprehensively explaining any information required by customers.

• Making transactions on behalf of the firm and any other duties as assigned by supervisor time to time.

2. COMPANY: ROCK HOTEL TORORO PERIOD: 2023 TO 2024 POSITION: HOUSE KEEPER SUPERVISOR.

Duties and Responsibilities.

• Train housekeepers on cleaning and maintenance tasks.

• Oversee staff on a daily basis.

• Check rooms and common areas, including stairways and lounge areas, for cleanliness

• Schedule shifts and arrange for replacements in cases of absence.

• Establish and educate staff on cleanliness, tidiness and hygiene standards.

• Motivate team members and resolve any issues that occur on the job.

• Respond to customer complaints and special requests.

• Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves.

• Participate in large cleaning projects as required.

• Ensure compliance with safety and sanitation policies in all areas. 3. COMPANY: ASKAR SECURITY COMPANY PERIOD: MARCH 10TH 2019 TO 25TH NOVEMBER 2021.

Skills obtained:

• Knowledgeable in securing the premises or facility.

• Affective handling and resolution of conflicts.

• Quick to think and act in emergency situations.

• Excellent skills of detecting imminent threats.

• Handling rotating shifts.

• Good communication skills.

• Organized at all times and an eye for details.

• Extremely polite and courteous.

• Good skills of taking instructions.

• Adjustable to the changing priorities.

• Keeping confidential information secret.

Duties and responsibilities as A security Guard.

• Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.

• Answer alarms and investigate disturbances.

• Monitor and authorize entrance and departure of employees, visitors, and other

• Persons to guard against theft and maintain security of premises.

• Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

• Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.

• Circulate among visitors, patrons, and employees to preserve order and protect property. 4. AUGUST 17TH 2017-SEPTEMBER 18TH 2019. ASSISTANT CREDIT OFFICER AT FINANCE TRUST BANK. UGANDA

Duties

• Client mobilization, recruitment and training.

• Loan monitoring and portfolio management.

• Loan appraisal.

• Loan recovery.

• Report on portfolio performance.

Key Responsibilities & Achievements

• Grew a quality loan portfolio with a volume of 800 million and a clientele of 225cases as at 31stDecember 2020. And also kept the quality within acceptable standards while in at Kamuli branch.

• Managed to lead the credit team in time mobilization and recovery by planning recovery routes and taking in charge of all recovery process at the field.

• I had a core role of performing comprehensive Appraisal, recovery and monitoring of the clients in my portfolio so as to ensure the quality is below5% the required institutional standard.

• Mentored and trained new staffs who have now become star performers in the branch.

• Acted in the capacity of the supervisor and managed to handle the security with draws and receipt process without reported loss of security.

• Managed to work with people from different backgrounds and produce tangible results. 5. FEBRUARY14TH 2014–MAY10TH 2015 CREDIT OFFICER BAYPORT UG LIMITED STARTED IN KAMPALA AND latter transfer d to Tororo Branch along Nagongera Rd. Key Responsibilities & Achievements:

• Sell of all financial products salary based

• Mobilize salary loan clients, visited schools, hospitals and prisons to mobilize civil servants for loans.

• Processing loan applications

• Monitoring loans

• Recover loans from system and follow up with the clients that abscond from their duties and change salary channels.

• Report on the portfolio performance and manage client relationships 6. TORORO MARKET VENDORS ASSOCIATION (TOMAVA) FIELD OFFICER.2014 INTERNEE Key Responsibilities & Achievements:

• Mobilizing and Sensitizing community on importance of joining saving associations.

• Filling daily reports and daily recoveries.

Resposibilities Held at School

• Mobilizer; Teso Students Development Association (TESDA),2012/2014-Uganda college of commerce Tororo.

7. EDUCATIONAL BACKGROUND.

2012-2014: Diploma in business studies (Marketing option) Uganda college of commerce Tororo (UGANDA)

2010--2011: Uganda Advanced Certificate of Education, Rock High School Tororo; (Uganda) Scored Four principles passes. Subjects done: History, Economics, Geography, and C6 in General Paper. (UGANDA)

2004-2009: Uganda Certificate of Education (UCE), Reliance High Secondary School Tororo, District (Uganda). (UGANDA)

1997-2002: Primary Leavers Certificate (PLE). (UGANDA) 8. LANGUAGES

Language Speaking Reading Writing

English Excellent Excellent Excellent

Kiswahili Excellent Excellent Excellent

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