Customer Service Virtual Assistant
Resume:
VELVET
WALLACE
********.*******@*****.***
Scappoose, OR 97056
CONTACT
SKILLS
• Administrative and Bookkeeping
Excellent Communication
Skills/Customer Service
•
Financial Reconciliations and
Research
•
• Organized, Efficient and Focused
• Time Management and Multitasking
• Dedicated, Positive and Resourceful
• Reliable and Trustworthy
• Self Motivation and Disciplined
Professional, experienced and diversified in Administrative Support. Efficient in A/P, A/R and Payroll. Business reports and budget forecasting. Reconciliation of multiple financial accounts. Remote Personal/Virtual Assistant. Adaptable to each client needs professionally and personally. Reliable, trustworthy, attention to detail, creative, efficient and confidential.
Transcription and Data Entry. Travel/Vacation coordination. Medical Coding/Billing and Account Representative. Auditing and processing insurance payments. Assisting patients with insurance and scheduling appointments. Doctor patient liaison.
Legal Assistant Secretary. Preparing and scheduling Circuit, District and Small Claims Court documents accurately for attorneys and process servers. Research.
PROFESSIONAL SUMMARY
Office Manager
Donner Flower Shop
Remote Business Support Associate
ACT-I
EXPERIENCE
Managed daily operations in the office, processing A/R and A/P and invoicing. Banking for multiple accounts. Payroll and human resources.
•
• Weekly and monthly financial reports and balance sheets.
• Reconciling bank accounts and credit card accounts.
• Prepared payroll and business taxes.
• Vendor relations and inventory.
• Personal Assistant - Travel coordination, banking, shopping and house sitting. Remotely managed incoming calls professionally for clients providing accurate information regarding the products and services.
•
Recording detailed messages and accurately making appointments for doctors and lawyers.
•
Correctly taking orders and processing credit card payments for various
• companies.
• Lawsuit intakes confidentiality and compassion.
Worked closely with IT on new programs and software to enhance company performance.
•
Recording and implementing team meeting guidelines to improve operational
• efficiency.
Account Representative
Anesthesiologists Associates Inc.
• Specialized in mental health and pain medicine billing for OHSU doctors. Accurately maintained and audited all detailed records of transactions within assigned accounts.
•
• Audit of insurance and patient payments, and collection of remaining balances.
• Doctor patient liaison.
Radiology
Central Oregon Community College, Bend, Oregon
Pre-Med classes
PCC, Portland
Tax Preparer
H & R Block, Scappoose
EDUCATION
References available upon request
REFERENCES
Contact this candidate