Customer Service Acquisition Specialist

gary hodge

fountain valley, CA 714-***-**** ***********@*****.***

Skill Set

Computer literate

Proficient in Microsoft Office

Professional, confident, energetic, and enthusiastic

Well organized and detail-oriented

Ability to work in a team

Excellent decision making and highly adaptable

High morale and sense of purpose

Goal driven and team focused

Professional Experience

Cash Float/Acquisition Specialist 05/17-08/18

Answer client questions about the purposes and details of financial plans and strategies

Helping company bring in more clients by doing follow up calls

Experienced in dealing with money accounts and data input

Discovered more efficient and intellectual methods while accomplishing high quality results, striving to achieve

Industry insights on company hard money loans

Security mortgage Lenders/Account executive 11/15-07/17

Answer client questions about the purposes and details of financial plans and strategies

Acknowledged of customer service

Experienced in supervising large amounts of people

Discovered more efficient and intellectual methods while accomplishing high quality results, striving to achieve

Industry insights, day to day operations and motivating junior analyst

Obama Care/Customer service 02/14-06/14

Conferred with customer interactions or transactions over the telephone or in person

Conducted checking to ensure that appropriate changes were made to resolve customer’s problems

Obtained, organized, or developed a healthy and clean work place

Help maintain customer service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills

Properly documented client activities of daily operations

Red Hill Group/Surveyors 04/08-04/12

Cultivated survey data within Metro Link and Amtrak

Maintained client relations throughout company guild lines

Increasing customer revenue based upon usage of funds and/or equipment

Training new workers on how conduct standard purchases

Maintained knowledge of current sales and promotions, policies regarding company standards

Follow all practices detailed in the companies Policies and procedures Manual and Handbook

Prepared or supervise preparation of all data, charts, plots, maps, records, and documents

Employment History

Cash Float Irvine, CA 2017-2018

Security mortgage Lenders Santa Ana, CA 2011 -2017

Obama Care Irvine, CA 2014 – 2014

Red Hill Group Irvine, CA 2008- 2012

Educational Background

Huntington Park High School 1972

E.K.G Tech Feb 1985

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