Quality Assurance Product Tester

LACY MORGAN

Weatherford, TX *****

817-***-**** ***********@*****.***

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PROFESSIONAL SUMMARY

Detail-oriented and highly observant Product Tester with over 5 years of experience evaluating consumer goods, electronics, cosmetics, and household products. Skilled in analyzing performance, documenting user experiences, and providing detailed feedback to drive product innovation and quality improvements. Adept at managing multiple testing projects under strict deadlines and collaborating cross-functionally with R&D, marketing, and design teams. Passionate about enhancing product usability and customer satisfaction.

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CORE SKILLS

Product Testing & Evaluation

Technical & Usability Reports

Data Collection & Analysis

Quality Assurance (QA) Support

Cosmetics & Skincare Testing

Electronics & Consumer Goods Testing

Verbal & Written Communication

Attention to Detail

Remote & In-Field Testing

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PROFESSIONAL EXPERIENCE

Independent Product Tester

Freelance Remote & On-Site

2019 – Present

Tested over 150 consumer products, including beauty, tech gadgets, household items, and personal care products.

Collaborated with brands such as Influenster, BzzAgent, and UserTesting to provide structured user feedback.

Wrote comprehensive reports and surveys assessing product performance, ease of use, durability, packaging, and value.

Provided improvement suggestions directly influencing final design revisions for beta-stage products.

Recorded video testimonials and participated in focus groups to share insights on user experience.

Quality Assurance Tester (Contract)

Veritas Innovations, Dallas, TX

2021 – 2023

Participated in structured QA testing for pre-launch home appliances and smart devices.

Conducted functionality, safety, and longevity tests using detailed testing protocols.

Logged performance metrics and identified over 30 product inconsistencies during trials.

Collaborated with engineers and designers to communicate potential usability challenges.

Product Feedback Analyst (Remote)

Focus Forward Consumer Research

2020 – 2022

Participated in virtual testing groups and blind testing programs.

Delivered feedback on packaging design, scent profiles, user interface, and target appeal.

Completed detailed online feedback logs and follow-up usability surveys with 98% completion accuracy.

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EDUCATION

AAS in Consumer Science (Completed via Online Program)

Texas Virtual College 2018 – 2020

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CERTIFICATIONS

Certified Product Evaluator – U.S. Product Testing Council

Human Factors in Product Testing – Coursera (2023)

Cosmetics Product Safety & Testing – Udemy (2022)

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TECHNICAL SKILLS

MS Office Google Workspace JIRA Trello Video Feedback Platforms SurveyMonkey Airtable Zoom

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