Crystal Gomez
*** ******* ** *** 3-239-***-**** **************@*****.***
Professional Summary
Charismatic and poised hospitality professional with a refined background in VIP hosting, luxury bottle service, Bartending, Managing, and upscale nightlife environments. Adept at curating unforgettable experiences for high-profile clientele through exceptional service, sales performance, and attention to detail. Proven ability to thrive in fast-paced, elite venues while upholding the highest standards of professionalism and discretion. Passionate about guest satisfaction, team synergy, and delivering premium service in dynamic, high-energy atmospheres.
Education
Florida International University, Miami, FL
Bachelor of Arts, Hospitality 2024 – Present
Tallahassee Community College, Tallahassee, FL
Associate of Arts 2020 – 2024
Bishop Verot Catholic High School, Fort Myers, FL
High School Diploma 2016 – 2020
Experience
Bar Manager / Bartender
Brick House Restaurant & Bar – Tallahassee, FL
August 2020 – Present
● Lead upscale bar operations, including staff training, inventory management, and guest relations
● Maintain a polished, professional environment while overseeing high-volume service and sales performance
● Elevate the guest experience through product recommendations, personalized service, and cocktail presentation
● Mentor team members on hospitality standards and customer engagement strategies
● Cultivate a loyal client base through consistent, quality interactions and tailored service VIP Host & Bottle Service Attendant
Potbelly’s Nightclub – Tallahassee, FL
June 2022 – January 2023
● Managed exclusive VIP table experiences and luxury bottle service for elite clientele
● Drove high-volume sales by expertly upselling premium spirits, champagne, and curated bottle packages
● Cultivated high-spend relationships and fostered guest loyalty through personalized service and discretion
● Directed guest list operations, private events, and floor coordination with management and security
● Excelled in a high-energy, luxury nightlife environment that demanded attention to detail and service excellence
Bottle Service Specialist
GVO Nightclub – Tallahassee, FL
February 2022 – September 2022
● Delivered elevated bottle service experiences in a high-volume nightclub setting
● Specialized in luxury product presentation, upselling strategies, and creating memorable nights for VIP guests
● Maintained composure and efficiency while managing multiple tables, private parties, and large groups
● Worked collaboratively with staff and security to ensure smooth operations and an exclusive guest atmosphere
Lawyer Referral Clerk
The Florida Bar – Tallahassee, FL
June 2024 – October 2024
● Assisted clients in navigating legal services with professionalism and confidentiality
● Maintained organized referral records and ensured compliance with state guidelines
● Supported attorneys and administrative staff in a high-standard, detail-driven legal environment
Customer Service Associate
Love Boat Ice Cream – Fort Myers, FL
February 2020 – August 2020
● Provided warm, attentive service in a busy, family-friendly setting
● Maintained product quality and presentation, while managing transactions and customer inquiries
Team Member
SkyZone – Fort Myers, FL
May 2019 – February 2020
● Delivered enthusiastic guest service while ensuring safety and satisfaction in an entertainment venue
● Supported special event coordination and contributed to team success Private Childcare Provider – Fort Myers, FL
August 2018 – 2021
● Offered reliable and responsible care for children in a private setting
● Created engaging, age-appropriate activities and maintained a nurturing environment Event Coordinator
City of Palms Basketball Tournament – Fort Myers, FL 2018 – 2020
● Supported VIP event logistics, guest services, and tournament operations for a nationally recognized sports event
Skills
● Bilingual: Fluent in English & Spanish
● Luxury guest service & client retention
● VIP hosting & nightlife sales expertise
● Strong communication and problem-solving skills
● High-pressure performance & multitasking
● Microsoft Office & POS system proficiency
● Polished, professional, and presentation-ready