Customer Service Administrative Assistant

STRENGTHS

Commitment to personal excellence within a team, including taking responsibility for key elements without requiring backup.

Strong customer service orientation for external clients.

Understanding of the multiple cost factors to manage in making a small business successful.

Ability to respond calmly and appropriately under pressure while managing multiple projects.

A strong work ethic, ability to multitask multiple clients and projects.

Accounting, ledgers, payroll, accounts payable, accounts receivable, financial statements, budgeting.

Procurement, Supply chain management, negotiation, communication skills both verbally and written.

HR management for two small businesses

Insurance audits, policy purchases and requirements

Asset management

Administrative Assistant Experience; Personal Assistant Experience

Small Business Development

Time Management

Operations Management

Supervising Experience

Strong work ethic and goal oriented

Highly dependable and ability to think creatively.

Merchandising Experience, unloading, displays, organization, inventory, presentation.

EXPERIENCE

V & P Nursery

2025 Merchandiser

Unloading plants, organization of plants into designated spots, removal of dead flowers, trimming, make sure plant display areas are neat and clean.

LEO’S LANDCARE INC.

1993 to 2024 - President/Owner

Manage all the daily operations (equipment, supplies, vehicles, routes, equipment repairs, job schedules and requirements).

Managed multiple employees, payroll, and all related tasks.

Communicated with customers to establish the objective of the client’s needs and contract requirements.

Procure new opportunities and contract administration.

Manage and execute all planning of advertising and promotion.

Accounting activities

Customer service

SKING ENTERPRISES LLC

2019 to 2024 – President/Owner

Advertising and promotion.

Prospect and solicit new business, maintain client relationships.

Managed a barn full of twenty-eight client horses and their daily care.

Communicated with customers to establish a plan for their horse’s needs.

Managed all inventory, supplies, and assets.

Maintaining the facility in a clean and organized manner

Employee management, payroll, and all administrative tasks

Accounting functions

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