EDWARD FERGUSON
MIAMI,FL 33150
****************@*****.***
EXPERIENCE
Office Support Specialist II
Cbyrac, Inc - Miami, FL
June 2022 to Present
●Greeting client at the front desk
●Answering telephones
●Scheduling appointments
●Filing
●Bookkeeping
●Data entry
●Computer work
●Creating month reports
●Assisting Counselor with complex functions
Office Support Specialist II
WorkSquare - Miami, FL April 2010 to June 2022
●Greeting client at the front desk
●Answering telephones
●Scheduling appointments
●Filing
●Bookkeeping
●Data entry
●Computer work
●Creating month reports
●Assisting Counselor with complex functions
Miami Dade County Clerk of Court
Miami, FL
Aug 1996 to April 2010
Deputy Clerk of Court
●Handled all docketing materials such as correspondences, notices, fliers, case files and other documents
●Provided customer service such as greeting the public and assisting with their needs
●Collected money and issued receipts when needed
Court Record Specialist
●Followed courtroom procedure and provided daily customer service
●Scanned documents for public records files
●Stored and organized the file room area by moving cabinets and boxes to better organize the area.
●Operated assigned office equipment with required speed, accuracy and skill.
●Performed other duties and special projects as needed.
EDUCATION
Associate's Degree in Business Administration in Business Administration
University of Phoenix - Tempe, AZ
August 2004 to December 2006
SKILLS
Proficient in MS Word, Power Point, and Access & PeopleSoft
Knowledge of inputting data with electronic data processing equipment through knowledge of the appropriate codes used in the Clerk of Courts
Ability to deal tactfully and courteously with the general public in explaining laws, policies, etc.