Service Representative Customer

Paul McKeever

**********@*****.*** San Antonio, TX, US 210-***-****

WORK HISTORY

Library Page at Alameda County Library

June 1987 - February 2010 (23 Years)

Inventory Specialist at Rgis, LLC

April 2010 - January 2021 (11 Years)

Oerator at United Language Group

April 2021 - July 2022 (1.5 Years)

Customer Service Representative (Office and Administrative Support) at United Language Group

July 2022 - February 2025 (3 Years)

Interpret and communicate work procedures and company policies to staff. Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.

Develop or update procedures, policies, or standards. Implement corporate or departmental policies, procedures, and service standards in conjunction with management.

Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance. EDUCATION

Ohlone College -

Graduated 1988-01-01

Liberal Arts

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