Customer Service Administrative Assistant
Resume:
Jessica Rivera
Office Coordinator
Pompano Beach, FL 33060
********@*****.***
I am a motivated professional seeking a position within your company; to support management team with problem solving skills, effective teamwork and respect for deadlines. Authorized to work in the US for any employer
Work Experience
Administrative Assistant
Alexis Hernandez LLC-Tamarac, FL
2021 to Present
General Office Responsibilities of managing a wide range of calls internal and external while providing excellent customer service experienced with monitoring and analyzing monthly performance reports Administrative Assistant
KPR Service LLC-Coral Springs, FL
2020 to 2021
Scheduled and confirm Appointments
Basic administrative work
Data entry
Filing
Inventory
Record keeping
End of day Reconciliation
Office Coordinator
Tenet Healthcare-Boca Raton, FL
February 2013 to April 2014
Customer Service
Claims Submission
Data Entry with EMR/ EHR
Payment Postings
Front Office Duties
Insurance Verification
Referral Coordinator
Collections
Check in \ out
End of day Reconciliations
Receptionist
West Boca Family Medical Associates-Boca Raton, FL 2010 to 2013
Customer Service
Scheduling and Confirming Appointments
Medical Records
Data Entry, Claim Submissions
Insurance Claims
General Front Office Work
Referrals
Authorizations
Collections
Shipping and Receiving Clerk
King of Fans, Inc-Fort Lauderdale, FL
2005 to 2010
Shipping & Receiving
Responsible for Inventory
Packing & Shipping All Contents
Translated Spanish calls to Customer Service Representatives DHL, Fed Ex, Fed Ex Smart Post, UPS, United States Postal Service Receptionist
Heights Hotel-New York, NY
2002 to 2004
Answer phones
Light office work
Pompano Beach, Florida 33060
********@*****.***
Education
Diploma in Medical Insurance Billing & Coding in Medical Insurance Everest University - Pompano Beach, FL
2010
Computer Office Technology in Computer Office Technology L&S Computer Tutors, Inc. - Poughkeepsie, NY
February 2002
GED Diploma
The Downtown Learning Center - Brooklyn, NY
1995
Skills
• Customer Service (10+ years)
• Excel (1 year)
• Excellent Communication Skills (10+ years)
• Receptionist (10+ years)
• RETAIL SALES (10+ years)
• Scheduling
• Clerical
• Administrative Assistant
• Front Desk
• Medical Office Experience
• Medical Receptionist
• Spanish
• Order Picking Experience
• RF Scanner
• English
• Microsoft Word
• Multilingual
• Phone Etiquette
• Insurance Verification
• Insurance verification (4 years)
• EMR systems
• Computer skills
• Microsoft Office
• Medical billing
• Medical terminology
• Communication skills
• Bilingual
• Medical Records
• Medical Scheduling
• Physiology Knowledge
• Administrative Experience
• Translation
• Data Entry
Additional Information
Excellent Communication Skills, Customer Service (Spanish & English) Computer Skills: Excel, Power Point, Word, Medisoft, Claim Gear (Patient Registration & Claim Submission)
Typing 35WPM, Medicaid/ Medicare, Private Insurance Knowledge of Medical Terminology & Physiology
Contact this candidate