Instructional Designer In-Person

AZENETH HOLLOWAY

Email: *******.********@*****.*** www.linkedin.com/in/azeneth-holloway

Professional Summary

Instructional Designer Learning & Development Facilitator Visual Communications

Dynamic learning professional with over a decade of experience designing and delivering impactful training programs for Fortune 500 organizations. Proven success in creating engaging learning experiences across virtual and in-person platforms. Specialize in leadership development, content design, facilitation, and leveraging visual communication to enhance knowledge retention. Recognized for strategic thinking, relationship building, and continuous improvement in learning outcomes.

Core Competencies

Instructional Design Virtual & In-Person Facilitation Curriculum Development Leadership Training Visual Communication LMS Platforms Engagement Strategies Graphic Design Stakeholder Collaboration Project Management Coaching Evaluation & Assessment

Certifications

• Blended Adult Mental Health First Aid - May 2024

• Emotional Intelligence 101 - April 2024

• Presentation Skills Certified - February 2024

• Insights Discovery Leadership Program - January 2024

• Series 6, 63 Licensed Life and Health Insurance

Professional Experience

TIAA – Facilitator, Executive Leadership and Development Dec 2012 – Oct 2024

- Designed and facilitated enterprise-wide leadership development programs, both virtual and in-person.

- Created engaging content and supporting materials tailored for top talent and emerging leaders.

- Led innovative learning campaigns that improved Net Promoter Score to 70.4 by end of 2023.

- Built cross-functional relationships to support L&D strategy through visual communication and national BRG collaborations.

TIAA – Registered Representative, Financial Services Dec 2012 – Jun 2021

- Supported global client services while mentoring internal teams and maintaining top-tier performance metrics.

- Produced creative and engaging internal events, expos, and culture initiatives.

- Delivered risk-compliant client support and developed market-share strategies.

KOI Designs – Graphic Designer Dec 2007 – Dec 2020

- Designed websites, social media branding, and printed media (ads, logos, brochures).

- Provided photography and visual storytelling for professional branding and event marketing.

JP Morgan Chase – AVP, Business Banking May 2008 – Dec 2012

- Directed employee training and team-building initiatives across branches.

- Developed networking and outreach programs to improve local visibility and deposits.

- Provided frontline fraud defense and relationship management support.

Education

Bachelor of Science, Business Management – Expected June 2025

Western Governors University

Associate of Applied Arts, Graphic Design and Visual Communications

The Art Institute of Dallas

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