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Customer Service Human Resources

Location:
Odessa, TX
Posted:
May 25, 2025

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Resume:

sobeida benavides

Odessa, TX *****

******************@*****.***

+1-432-***-****

Professional Summary

I am currently looking for a long term employment opportunity with a full benefits package and competitive compensation. I value a highly structured professional environment with well-defined tasks. I have a high level of initiative and prefer the autonomy to make decisions that require critical thinking. I enjoy a fast-paced and challenging setting. I have a great sense of loyalty. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Field Clerk

3S SERVICES, LLC-Midland, TX

October 2023 to March 2024

• As a Field Clerk I am responsible for on-site administrative responsibilities in support of the project.

• Input new hire, rehire, and separation into system. I ensure time is processed accurately of all personnel changes and payment of wages.

• I serve as a liaison between the field staff and the corporate office Human Resources and Accounting Department

Accounts Receivable Clerk

West Texas Drum-Odessa, TX

August 2020 to September 2023

I worked at ACCOUNTS RECIEVABLE, in putting everyday payments paid to the West Texas Drum. I answered phones, filing. Provided Customer Service at the front desk when needed. Document Control Mgr. /Office Clerk

Mitchell Energy Services-Lorena, TX

June 2017 to October 2018

• Maintain office services by organizing office operations.

• Verified daily time sheets & entered time.

• Assisted in hiring Field staff and training employees.

• Filed and organized revised drawing.

• Made sure Field employees had the correct revised drawing. Document Control Mgr. /Office Clerk

Brazos Rock Energy Services-Midland, TX

April 2015 to June 2016

• Maintain office services by organizing office operations.

• Verified daily time sheets & entered time.

• Assisted in hiring Field staff and training employees.

• Filed and organized revised drawing.

• Made sure Field employees had the correct revised drawing. Quality Control Assistant

Randco Industries-Midland, TX

June 2011 to March 2015

• Prepared all paper work for all vessels to meet ASME requirements.

• Directed call to appropriate individuals and departments.

• Greeted visitors entering office, determined nature and purpose of visit and directed individuals to appropriate destination.

• Located and attached appropriate files to incoming correspondence. Customer Service Representative

Maximus-Midland, TX

October 2005 to January 2006

• Answered and managed high volume of inbound customer calls.

• Gathered and verified all required customer information for tracking purposes.

• Accurately documented researched and resolved customer service issues.

• Met or exceeded service and quality standards every review period. Skills

• ASME Codes & Standards

• Multi-line (10+ years)

• ASME codes & standards

• Computer literate

• Leadership

• Accounting

• Microsoft Excel

• Front desk

• Clerical experience

• Office management

• Excellent verbal/written communication

• Document Control (5 years)

• Accounts receivable

• Document management

• Communication skills

• Human resources

• Bilingual

• Computer skills

• Spanish

• Verify and submitted employee time

• Sage

• Ability to Work Under Pressure

• Quality Control SKILLS

• Document control Manager

• Document Scanning (5 years)

• Residential cleaning

• Persuasive Speaker

• Microsoft Office

• Accurate and detailed

• Shipping & receiving

• Office experience

• Data Entry (4 years)

• Payroll

• Quality control

• Multi-tasking

• Research

• Management

• Multi-line phone operation proficiency

• Oil & gas

• Quick learner

• Computer Literacy

• Multi-line phone (10+ years)

• Microsoft Outlook

• Customer service

• Filing

• Data entry



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