Customer Service Property Maintenance

Brandy Ruiz Resume Highlights

Contact Information

Brandy Ruiz Selma, OR 97538

442-***-**** **********.*****@*******.***

Professional Profile

Professional Summary

Well-rounded, hardworking, and adaptable professional with a strong background in customer service, administration, property maintenance, and freelance labor.

Known for being dependable, solution-oriented, and hands-on with a relentless work ethic.

Committed to delivering excellence in both independent and team-based roles.

Strong communication skills, high emotional intelligence, and a proven ability to learn quickly, solve problems, and manage responsibilities with professionalism and care.

Key Skills and Abilities

Core Skills

Customer Service & Client Relations

Administrative Support & Scheduling

Property Maintenance & Manual Labor

Conflict Resolution & Problem Solving

Time Management & Multitasking

Adaptability & Fast Learning

Microsoft Office & Internet Proficiency

CRM Software & Multi-line Phone Systems

Work History

Work Experience

Freelance Property Maintenance & Housekeeping Self-Employed

Selma, OR 2022 – Present

Property Care and Housekeeping Services

Provide on-demand property care services including firewood cutting, brush clearing, hauling, and minor repairs.

Offer residential and vacation rental housekeeping services with attention to detail and client preferences.

Manage scheduling, client communications, payments, and service delivery independently.

Built strong client relationships through reliability, work ethic, and quality results.

Front Desk and K9 Daycare Experience

Front Desk Coordinator & K9 Daycare Associate

[Business Name], [City, State] 2021 – 2022

Managed multi-line phone systems, scheduling, client check-ins, and daily administrative tasks.

Supervised dog play areas, administered medications, and ensured safe interactions.

Provided exceptional customer service while maintaining company protocols.

Trained new staff and contributed to a supportive, efficient work environment.

Motorcycle Sales

Motorcycle Sales Specialist San Diego Harley-Davidson

San Diego, CA 2018 – 2020

Assisted customers in selecting and purchasing motorcycles, gear, and accessories.

Harley-Davidson Experience

Maintained deep knowledge of Harley-Davidson inventory, financing options, and warranty services.

Built strong customer relationships, leading to repeat business and referrals.

Loss Prevention at Ross Dress for Less

Loss Prevention Professional Ross Dress for Less

[City, State] 2016 – 2018

Conducted surveillance and investigations to reduce theft and protect store assets.

Collaborated with law enforcement and maintained detailed incident reports.

Merchandising and Customer Service at Got Shocks

Merchandiser & Customer Associate Got Shocks

Grants Pass, OR 2014 – 2016

Handled inventory, merchandising, and customer sales support for aftermarket auto parts.

Managed product displays, shipping, and customer inquiries with

accuracy and professionalism.

Order Picking at Fire Mountain Gems

Order Picker Fire Mountain Gems

Grants Pass, OR 2013 – 2014

Accurately picked and packaged customer orders in a fast-paced warehouse setting.

Maintained high standards for accuracy, quality control, and order fulfillment speed.

Oregon Youth Authority Role

Group Life & Skills Development Coordinator Oregon Youth Authority

Correctional Youth Work

State of Oregon 2008 – 2012

Performed daily responsibilities comparable to a corrections officer, including maintaining order, conducting room checks, enforcing facility rules, and supervising movement and activities of youth aged 12 to 19.

Provided mentorship and life skills training to at-risk youth in a

secure residential setting.

Developed and led structured programs to build responsibility, emotional regulation, and teamwork.

Maintained safety, discipline, and emotional support while de-escalating high-stress situations with professionalism.

Housekeeping Supervisor Role

Lead Housekeeper

[Business Name], [City, State] [Dates]

Supervised housekeeping staff and ensured consistent, high-quality cleaning standards.

Managed scheduling, supply inventory, and training for new hires.

Employment Gap Explanation

Being yhe only one she has, I relocated out of state to care for my mother who suffers from many health and mobility issues.

During this time, ive supported myself and her through freelance property work and housekeeping while remaining available and reliable for my clients as well as my mother

Now fully settled, ready for consistent lasting employment.

Education and Qualifications

Associate's Degree in Sociology

Certificates in Juvenile Corrections, & Criminology

Rogue Community College, OR. Graduated 2011 3.98 GPA

Relevant Coursework: Psychology, Child Development, Human Development, Addiction, Abnormal Psychology, Juvenile Delinquency and Corrections

High School Diploma

Illinois Valley High School, Class of 2004 4.0 GPA

References

References

Available upon request.

Contact this candidate